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Wednesday, April 16, 2014   5:08 PM   |   60°F

Outage

Link resolver not available in Google Scholar

The Library’s WebBridge Link Resolver is currently not available when searching Google Scholar. This problem is affecting all libraries that use WebBridge. When on campus you will not see the “Full-text at LSUHSC-NO” link next to citations nor are you able to add us when configuring off-campus settings through the “Library Links” list.

Until this problem is solved, there are a few options to check whether we have full-text access to a journal, book, or other work referenced in a citation:

We will update as soon as we have more information about this problem, but please do not hesitate to contact us if you need any assistance.

Momentary Webpage Glitch

We experienced a 15 minute glitch with our main Library webpage. If you are getting error messages when clicking on links from that page. Please refresh your browser (or clear your cache) until you see a date at the bottom of the page of October 3, 2013. That page should work properly.

We apologize for the inconvenience.

Access Emergency Medicine

Access Emergency is unavailable due to technical difficulties on publisherÔÇÖs site.
We apologize for your inconvenience.

*Access was restored on Friday, October 4th at 11 am *

Springer LINK resources now working

Update: All Springer LINK journals and books are now working. If you encounter any problems, please contact us.

September 9: We are unable to access any of the journals or books published by Springer that are available through Springer LINK. We are working to have this problem resolved and will update as soon as possible. For a list of affected journals, check this link.

The Springer Protocols, which are hosted on a different platform, are working fine.

Mosby’s Nursing Consult downtime, Sunday, August 18th

 

 

MosbyÔÇÖs Nursing Consult is launching two new content areas.?á As a result, the web site will undergo maintenance on Sunday, August 18th from 12:00 am to 6:00 am.?á During this time, the site will be unavailable.?á When MosbyÔÇÖs Nursing Consult relaunches at 6:00 am, you will have access to two new areas in the Calculators & Tools section: Labs & Diagnostics and Scales.

If you encounter problems after the maintenance has been completed, please contact a library staff member and someone will get back to you during regular library hours.

Thanks for your patience while this product is upgraded!

Link resolver now back for Scirus

Update: As of June 27th, the link resolver is once again available for use with Scirus.

June 11th: The WebBridge Link Resolver is currently not available through Scirus. The problem is being investigated and will hopefully be fixed soon.

Informa Healthcare titles now working

Update: the affected titles are working as of Friday, February 22nd.

We are currently having trouble with all titles we receive from Informa Healthcare for Taylor and Francis. These are among the affected titles:

Acta Odontologica
Acta Oto-Laryngologica
American Journal of Drug and Alcohol Abuse
Annals of Medicine
Biotechnic and Histochemistry
Brain Injury
Clinical Toxicology
Current Eye Research
Current Medical Research and Opinion
Experimental Lung Research
Free Radical Research
Issues in Mental Health Nursing
Journal of Asthma
Scandinavian Journal of Gastroenterology
Scandinavian Journal of Infectious Diseases
Scandinavian Journal of Rheumatology
Scandinavian Journal of Urology and Nephrology

You can also check the Electronic Journals List for alternate ways to access these titles in the interim.

We apologize for the inconvenience but hope to have this problem solved soon and our access restored.

JAMA and AMA titles access problems

Update: as of Wednesday, October 19, the problem has been fixed.

The online back issues of JAMA and all AMA titles (Archives of Neurology, Archives of Internal Medicine, etc.) are currently unavailable. This affects all volumes published before 1998 for all titles on the JAMA Network. This link to the Library’s catalog provides all of the titles affected. In the meantime, we do have the print versions of the affected titles available on the 5th floor of the Library.

EBSCOhost databases

Update: as of 11:45am the problem looks to have been solved. However, if you encounter any other troubles, please let us know.

All EBSCOhost databases, including CINAHL, Academic Search Complete, and APA PsycArticles, are currently not working correctly. The pages are displaying without graphics and you cannot access the full-text of articles when browsing titles in the databases. This problem is occurring both on and off-campus, and is affecting all users of EBSCOhost.

ScienceDirect downtime this weekend

ScienceDirect and Scopus are expected to be offline and unavailable for approximately 19 hours beginning Saturday, August 25th, 2012 for scheduled maintenance for a new release.

What are the changes?áyou will see with this new release?

ScienceDirect: ?á?á?áEffortless access to relevant information thanks to a new design for journal article
and book chapter pages as well as improved user experience for RSS feeds, image
search, and other features.

Scopus: ?á?á?á?á?á?á?á?á?á?á?á?á?á?áEasy updates with Alerts Features functionality improvement.

Please click here to find out the details of the new features per each product.

The downtime ?áis expected to last from?á6:30 AM CST Saturday,?áAugust 25th – 1:30 AM CST, Sunday,?áAugust 26th

If you encounter problems due to this outage please call the circulation desk at 504-856-6100

Link Resolver and Slack titles-fixed

Update: As of July 17th, this problem is now fixed but if you have any troubles please do not hesitate to contact us.

Access to articles from Slack titles through the WebBridge Link Resolver is not working correctly. The publisher changed the web address for all of their journals, and as a result if you attempt to follow the link for “Slack Incorporated” from the link resolver, you will see a 404 Page not Found error and will be unable to proceed. A note next to these links indicating the problem has been added.

The affected titles are:

Access to these titles through INNOPAC, the Library’s catalog, or the Electronic Journals List is unaffected by this issue. We apologize for the inconvenience, but we are in contact with the publisher and hope the problem will be resolved soon.

PsychiatryOnline

PsychiatryOnline is currently experiencing a problem. Access will be restored as soon as possible.
We apologize for the inconvenience and thank you for your patience.

**Edit 1:45pm**?á?áAccess to PsychiatryOnline has been restored.

 

 

Thieme’s E-Journals

ThiemeÔÇÖs E-Journals platform will be relaunched on June 26, 2012.
Please note that there might be downtime on June 26 due to the migration of the platform. We apologize in advanced for any inconvenience that this might cause!

RefWorks Downtime this weekend

RefWorks logo

RefWorks logo

This weekend, ProQuest has scheduled a Maintenance Window that will affect all RefWorks services for a few hours.

The Maintenance Window is scheduled to start at 11pm CST, ?áSaturday, May 5th.

The work should take about 5 hours, ending at ?á4:00 AM CST, Sunday, May 6th.

While this work takes place, RefWorks services including RefMobile, RefAware, and Write-N-Cite will be unavailable.?á In their place, we will post a message that will be updated with any changes to the Maintenance Window schedule.?á There will be a short period of up to one hour when even this message will not be available.

We apologize for the inconvenience and thank you for your patience.

AccessMedicine downtime (4-11)


We are sorry to inform all you late night cram session fans that AccessMedicine will be down for maintenance the early morning of Thursday, 12 April, during a migration of all sites to new, upgraded servers. The migration is scheduled to start at 11pm on the 11 April 2012. Expect AccessMedicine, AccessSurgery and AccessEmergencyMedicine to be unavailable during that time.

From the press release:

We want to inform you of scheduled downtime that AccessMedicine will experience in the early morning of Thursday, 12 April, during a migration of all sites to new, upgraded servers. The migration is scheduled to start at midnight (12:00am EDT 12 April 2012).

This upgrade is being undertaken to ensure that the testing and live environments for all McGraw-Hill sites are enhanced and synchronized for maximum performance.

Due to this upgrade, AccessMedicine will be unavailable to users, possibly for up to 2 hours, but we do not expect the process to exceed 2 hours. Users who visit the sites during this time will be presented with a page alerting them that the site is undergoing scheduled maintenance and to check back soon.

During downtime, please check our list of ebook providersfor alternative resources.

 

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