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Friday, March 6, 2015   6:08 PM   |   56°F

Outage

LibGuides Problems

All the Libraries’ LibGuides are currently experiencing very slow response time OR won’t load at all. We are working with the host company to solve the problem.

*Edit* Monday, January 12th 8:40am.

The issue appears to have been resolved over the weekend.

ILLiad Maintenance Scheduled

The Libraries’ ILLiad service will be offline on Saturday, November 22nd from 1 am to approximately 3 am for routine maintenance.

PubMed problems resolved

UPDATE: The earlier problems accessing PubMed have been resolved. Please do not hesitate to let us know if you are still having troubles with this or any other Library resource.

Original post:

We are currently experiencing problems accessing PubMed both on- and off-campus. In addition, the WebBridge Link Resolver is not working from PubMed, so you will not see links to articles when you check the availability from the citations.

If you wish to continue searching PubMed, you will need to check for the availability of articles by looking up the journal titles in the Library’s catalog, INNOPAC.

The link resolver is still working correctly in other databases that also search MEDLINE. You can search Ovid or MEDLINE through EBSCOhost, and you will see any available links to the articles in the citations when you click the “Check Full Text” link.

We will update as soon as we have more information. If you need any more information, please do not hesitate to contact us.

Update: A to Z List access problems

Although the previous problems with the E-Journals & E-Books A to Z List were thought to have been fixed, they are still lingering today with the list being unavailable or running slow. There is no estimate as to when the issues will be resolved.

In the meantime, if you have any questions, please do not hesitate to contact us.

Ische Library Closed – September 20th

University Facilities sent out the following email at 1:30 pm today:

On Saturday, September 20th, from 6:00 AM to 7:00 PM, there will be a complete air conditioning outage in the Allied Health/Nursing Building, Clinical Sciences Research Building, Lions/LSU Clinics Building, Medical Education Building and the Resource Center Building.  With the exception of the Animal Care spaces, there will not be any air conditioning anywhere in these buildings during this outage.  Walk-in coolers will not be affected but limited access to any refrigeration units is recommended due to higher indoor air temperatures. This outage is necessary for a contractor to replace a large failing chilled water isolation valve in the Central Plant.  This valve must be replaced as soon as possible.  Further delay may result in total failure and an extended loss of air conditioning during regular weekday hours.

Because of the a/c shutdown both the Isché Library and the Library Commons will be closed on Saturday.

The Isché Library will reopen at 1:30 pm on Sunday, September 21st.

Update: A to Z List Now Working

After an outage earlier today, the E-Journals & E-Books A to Z List is now available again.

If you need any other assistance, please do not hesitate to contact us.

ILLiad Upgrade

*Edit* 1 pm 8/15/2014

Email notifications are now working as well. ILLiad is back online. Thanks for your patience.


 

*Edit* 10 am 8/15/2014

All links from the Library webpages to ILLiad should be working. However, email notifications are still down. Hopefully these will be working soon.


 

*Edit* 5 pm 8/14/2014

Patrons may once again enter ILL requests via the ILL page. The ILL links from the Full-Text button will not work at this moment, however.

Link Resolver Icon


ILLiad (the ILL system) will be offline for most of Thursday, August 14th for a system upgrade. We apologize for the inconvenience.

Link resolver now working in Web of Science

The WebBridge Link Resolver is once again working correctly for Web of Science. We apologize for what was hopefully a slight interruption in the service, but please do not hesitate to contact us if you need any assistance.

Problem with INNOPAC – Resolved

*Edit* 11:10 am and the problem has been fixed!

We noticed at just before 10 am this morning that our catalog, INNOPAC is acting up. Searching by New Orleans Collection by anything besides keyword is giving bad results.

While we work on the issue, please search using keyword only or search by the Entire Collection.

Example of Searching Entire Collection

Example of Searching Entire Collection

Link resolver not available in Google Scholar

The Library’s WebBridge Link Resolver is currently not available when searching Google Scholar. This problem is affecting all libraries that use WebBridge. When on campus you will not see the “Full-text at LSUHSC-NO” link next to citations nor are you able to add us when configuring off-campus settings through the “Library Links” list.

Until this problem is solved, there are a few options to check whether we have full-text access to a journal, book, or other work referenced in a citation:

We will update as soon as we have more information about this problem, but please do not hesitate to contact us if you need any assistance.

Momentary Webpage Glitch

We experienced a 15 minute glitch with our main Library webpage. If you are getting error messages when clicking on links from that page. Please refresh your browser (or clear your cache) until you see a date at the bottom of the page of October 3, 2013. That page should work properly.

We apologize for the inconvenience.

Access Emergency Medicine

Access Emergency is unavailable due to technical difficulties on publisherÔÇÖs site.
We apologize for your inconvenience.

*Access was restored on Friday, October 4th at 11 am *

Springer LINK resources now working

Update: All Springer LINK journals and books are now working. If you encounter any problems, please contact us.

September 9: We are unable to access any of the journals or books published by Springer that are available through Springer LINK. We are working to have this problem resolved and will update as soon as possible. For a list of affected journals, check this link.

The Springer Protocols, which are hosted on a different platform, are working fine.

Mosby’s Nursing Consult downtime, Sunday, August 18th

 

 

MosbyÔÇÖs Nursing Consult is launching two new content areas.?á As a result, the web site will undergo maintenance on Sunday, August 18th from 12:00 am to 6:00 am.?á During this time, the site will be unavailable.?á When MosbyÔÇÖs Nursing Consult relaunches at 6:00 am, you will have access to two new areas in the Calculators & Tools section: Labs & Diagnostics and Scales.

If you encounter problems after the maintenance has been completed, please contact a library staff member and someone will get back to you during regular library hours.

Thanks for your patience while this product is upgraded!

Link resolver now back for Scirus

Update: As of June 27th, the link resolver is once again available for use with Scirus.

June 11th: The WebBridge Link Resolver is currently not available through Scirus. The problem is being investigated and will hopefully be fixed soon.