| About |
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Many full-text resources require log-in with a library barcode and PIN number. You must be a LSUHSC-New Orleans faculty, resident, staff or student to obtain a barcode. Users create a PIN the first time they log in off campus. |
| Getting a Barcode |
| Your library barcode is a 14-digit number located on the back of your LSUHSC ID that looks like a UPC code. If you have any problems connecting, check Troubleshooting or contact the Circulation Desk at the Library serving your campus:
Isché Library (Main Campus) 504-568-6100
Dental Library 504-941-8158
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| Logging In |
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Name
Type your name last, first (Tiger, Mike)
Use your full name, not an abbreviation
Put a space or a comma between your names
Library Barcode Number
Barcodes are 14 digits long,
Barcodes are located on the back of your LSUHSC ID.
Type in the number with no spaces.
PIN
PIN should be between 4 and 8 characters long.
PIN can be letters or numbers or a combination.
PINs are be created the first time you login off-campus.
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Notes
- Watch a 2-minute tutorial on off campus access (2 mins: WMV)
- A remote access brochure is also available PDF
- Log in is required at the beginning of each browser session, when you click on one of the linked resources.
- The browser will stay logged in until the session is closed OR for 24 hours.
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| Resetting a PIN |
| Once a PIN has been entered that data is encrypted, so it is important to keep track of what was entered. PINs cannot be recalled by a Library staff member but they can be deleted. Contact the Circulation Desk at the Library serving your campus Isché Library (Main Campus) 504-568-6100 or Dental Library 504-941-8158 for assistance |
| Troubleshooting |
Common error messages:
Cannot locate patron record: Either your record is no longer in the database; your record has expired; or you are not eligible for WAM access.
Hourglass image, but it never connects: System is busy; or your record may be blocked.
Invalid PIN: You mistyped or mis-remembered your PIN.
IP address error:
If the WAM screen is displayed while accessing resources on-campus, please check your IP address. IP addresses are formed by 4 sections, each section can be between 1 and 3 digits long; all LSUHSC addresses begin with the numbers 155.58. The next section identifies the subnet (usually a building or part of a building); for instance the Isché Library subnet is 128. Each subnet must be added to WAM for it to be recognized as part of LSUHSC. The last section identifies the individual computer. If your IP address complies with these rules and you're still getting the WAM screen on-campus, please contact the Information Technology Librarian for assistance. |
