Problems frequently encountered using Outlook Web Access (OWA):

• If you've entered your login information but receive another login prompt then you may be experiencing one of the following problems:
  
  • Your id or password was entered incorrectly -- Login again with the correct information
    
  • Your account is locked or expired -- Contact the help desk at (504) 568-HELP
    
  • Your browser is not accepting cookies -- Change your browser's configuration to accept cookies
    
• When entering your userID and password, precede your userID with the domain name lsumc-master, followed by a backslash, e.g. lsumc-master\UserID
  
• Outlook Web Access requires a web browser that supports frames and JavaScript. Your browser must also be configured to accept cookies. Download the latest version of Internet Explorer (free).
  
• Contact the help desk for all other OWA related issues at (504) 568-HELP.