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| Customer Care Center 512-454-2681 | 7:00 am - 5:00pm Central Time |
| IVR Line: 24 hour access to information on Balances, claims, Payments | |
| Full service website provides detailed information regarding the flex plan options. | |
Medical Spending Account:
Reimbursement for unpaid medical, dental, vision, prescription drugs for employee and their dependents.
Immediate access to your total FSA dollars
The Debit Card is accepted a payment for any eligible expense and the amount is automatically deducted from your account. KEEP ALL CARD SWIPE RECEIPTS AS YOU WILL MAY BE ASKED FOR A COPY BY BOON-CHAPMAN AS SUPPORTING DOCUMENTATION.
You have to re-enroll every year during Annual Enrollment
Dependent Care Spending Account
You can reimburse yourself for the eligible expenses necessary for you to continue working. If married, you and your spouse must both be working, or you spouse must be a full-time student or disabled. You cannot claim reimbursed expenses for income tax purposes. The plan is most advantageous for employees who earn $25,000 or more annually.
Claim reimbursement is limited to the account balance
Expenses must be incurred before they can be reimbursed
| Tax Status | Maximum Contributions in a full plan year Jan. 1 - Dec. 31 | Allowed Dependent |
| Single Parent | $2500 | Care of 12 year old or younger child or older dependent incapable of self-care |
| Single Parent Head of Household | $5000 | Care of 12 year old or younger child or older dependent incapable of self-care |
| Married Person Filing Jointly | $5000 | Care of 12 year old or younger child or older dependent incapable of self-care |
| Married Person | $3000 | Care of spouse who is incapable of self-care |
Filing Claims: Three Options
| Customer Contact Center | Fax | Internet |
| 512-454-2681 | Customer Care Fax | www.boonchapman.com |
| 7am - 7pm | 512-459-1552 | |
| Mail: | ||
| Boon-Chapman | ||
| P.O. BOX 9201 | ||
| Austin, TX 78766 | ||
Debit Card
Employees have the option of participating in the Flex benefit debit card option. Present your card to a qualified merchant or provider and they swipe our card like a credit card to pay for your health care expenses. The member can request additional cards for their dependents. For access to debit card information, go to www.mybenny.com
NOTE: If your card is lost or stolen, you must notify Boon-Chapman as soon as possible. Any monies used before card is cancelled is non-reimbursable.
Grace Period - 2 1/2 months
Any funds left on December 31 can be applied to the new plan year rather than forfeited. Date of service must fall between July 1, 2011 and March15, 2012 to qualify for grace period processing.
Run-out Period - 45 Days
After the March 15th grace period has expires, members have an additional 45 days, until April 30th to file expenses for the preceding plan year which ended on December 31st.
CLAIMS Deadline: April 30th for plan year ending December 31st.
Terminated or non-eligible members:
These employees have 120 days from termination or ineligibility date to submit claims for reimbursement.
Please click here for important information regarding flexible spending account eligibility qualification changes.
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