Isché Library – Frequently Asked Questions

What are the Isché Library hours?
Where is the Isché library located?
Is the John P. Isché Library open to the public?
Is there parking near the Isché Library?
Who can use full-access computers in the Isché Library?
Is there wireless access in the library?
Where do I go for troubleshooting/connecting to the wireless network?
I can't remember my PIN/I never got a PIN for off-campus access. What is my PIN?
Where can I find a copy machine?
How can I add money to my Pay Paw card or ID?
Can you tell me about printing services in the library?
Where can I find a scanner?
Does the Isché Library have a Fax Machine?
Where do I get a new LSUHSC ID?
When is the Bookstore open?

What are the Isché Library hours?
Monday-Thursday 8am-10pm,
Friday 8am-6pm
Saturday 9:30am-6pm
Sunday 1:30pm-10pm
*Please check the library homepage for Holiday Hours or unexpected closures.

Where is the Isché library located?
The Library is located on the 3rd floor of the Resource Center Building located at 433 Bolivar St. For detailed instructions, click here.

Is the John P. Isché Library open to the public?
LSU Health Sciences Library is a state university and is open to the public. However; there are restrictions on computer lab use and borrowing privileges. University Police may ask for an ID after hours.

Is there parking near the Isché Library?
Parking is available in the LSUHSC Garage (entrance on S. Roman St.) at the rate of $1 an hour for a maximum of $10 a day, on weekdays. There is also metered parking on the streets surrounding the LSUHSC campus. Parking is also available at Saint Joseph’s Church at the rate of $3 per day.

Who can use full-access computers in the Isché Library?
Patrons directly affiliated with LSUHSC must use their username and password, which will enable full access to all computers in the commons area and the 4th floor computer lab. The computers located by the Reference Area are for searching library resources only. For general internet access outside patrons may visit the Main branch of the New Orleans Public Library located at the corner of Tulane Ave. and Loyola Ave.

Is there wireless access in the library?
Yes. To use Secure Wireless services in the library you must have an LSUHSC ID and password (your LSU email login id and password). Prior authorization is needed from the IT department in order to use the Guest wireless services.

Where do I go for troubleshooting/connecting to the wireless network?
If the library's wireless instructions do not help you connect to the internet, you should contact your school's computer supporter. Each school has different appointed staff members to provide computer support. Afterhours, please call (504)568-HELP.

I can't remember my PIN/I never got a PIN for off-campus access. What is my PIN?
Once a PIN number is created it is encrypted and cannot be read by our staff. If you come to the Circulation Desk or contact the Library via telephone, we will be happy to reset your PIN number for you. If you have never created a PIN you should log into Web Access Management as a first time user.

Where can I find a copy machine?
There is a copy machine located on each floor of the Isché Library. Cash is accepted to operate copy machines in addition to Pay Paw cards. A color copier is located on the 3rd floor of the Isché Library next to the elevator.

How can I add money to my Pay Paw card or ID?
Once a Pay Paw account has been set up in the bookstore, you can add money to your card by using the Value Transfer Station located in the library (and in the atrium located between the Nursing/Allied Health Building and the Medical Education Building). This machine takes cash only.
If you wish to add money using a debit or credit card, you can do so by going to the Bookstore or logging in to the Pay Paw website. Your ID has to be formatted prior to adding money via web.

Can you tell me about printing services in the library?
Cost
Black and White copies can be made on the 3rd and 4th floors printers. One-sided prints are 10¢ a page; double-sided prints are 14¢ a page. Color copies can be made from the 3rd floor copy machine only. Each color page is 25¢. Color printing can ONLY be sent/retrieved from the 4th floor printer.
Pay Paw
A Pay Paw card or formatted ID is required to retrieve your print job.  
Sending a print job
When you print in either the Library Commons or in the Library, you will be asked to select a printer (3rd or 4th floor) and to give your print job a name and password. This is simply to identify your print job from others, so name it whatever you want. You can use the same name and password for multiple print-jobs. If you select the 4th floor printer, it will default to black and white printing. Be sure to select “color” if you want a color print-out. Detailed directions are available at the 4th floor print station or at Circulation.
Print Stations
There are 2 print stations in the library- one on the 3rd floor and one on the 4th floor outside the computer lab. Print jobs sent in the Library or Library Commons can be retrieved at either print station.
Retrieving a print job
Swipe your card on the card reader. Select your print-job name and press "Print.” Enter the password you created when you sent the print job. Your print job will be distributed and your card will be charged.

Where can I find a scanner?
There is a DIY scanner on the 4th floor of the Ische Library next to the Print Station; patrons will need to login into the PC to access the scanner. The Library also offers staff scanning as a courtesy. Limitations on length and size may be imposed. There is also a scanner located on the 6th floor of the Lions Building in the Isidore Cohn Student Learning Center. LSU login and Pay Paw are required.

Does the Isché Library have a Fax Machine?
The Library does NOT have a fax machine for public use.

Where do I get a new LSUHSC ID?
Faculty, Staff, Residents and Fellows can obtain a new LSUHSC ID in the Resource Center Building on the 6th Floor (Human Resources Department).
Students can obtain a new LSUHSC ID from the Registrar’s office located on the 1st floor of the Resource Center Building.

When is the Bookstore open?
The Bookstore is located on the 2nd floor of the Resources Center Building. It is open Monday-Friday from 9am – 4pm. For more information, please call (504)568-2504.