| About |
| Most off-campus full-text resources require log-in with a library barcode and PIN number. LSUHSC-New Orleans faculty, residents, staff and students are elegible for barcodes. Users create a PIN the first time they log in off campus. |
Watch a 2-minute tutorial (WMV)
Print/view the remote access brochure (PDF) |
| Getting a Barcode |
Your library barcode is a 14-digit number located on the back of your LSUHSC ID (looks like a UPC code).
To obtain a barcode or if you have any problems connecting, contact the library serving your campus.
Isché Library (Main Campus)
504-568-6100
Dental Library
504-941-8158 |
Your library barcode |
| Logging In |
You will usually be asked to log in when trying to access a journal or database off campus.
Name
Type your name: Last, First (ex: Tiger, Mike)
Use your full name, not an abbreviation
Put a space or a comma between your names
Library Barcode Number
Barcodes are 14 digits long,
Barcodes are located on the back of your LSUHSC ID.
Type in the number with no spaces.
PIN
Enter your PIN |
WAM login screen |
| Getting a PIN |
PINs are created the first time you login off-campus.
To set, leave the PIN box blank on the first screen and press "Proceed to database." The next screen lets you set a PIN.
PIN must be between 4 and 8 characters long.
PIN can be letters or numbers or a combination. |
Set PIN screen |
| Resetting a PIN |
PIN numbers are encrypted.
Library staff cannot tell you your PIN, but they can delete it & create a new one.
Contact the Circulation Desk at the Library serving your campus to re-set your PIN. |
| Troubleshooting |
Common error messages:
Cannot locate patron record: Either your record is no longer in the database; your record has expired; or you are not eligible for WAM access. Contact the library for more information.
Hourglass image, but it never connects: System is busy; or your record may be blocked.
Invalid PIN: You mistyped or mis-remembered your PIN.
WAM screen is displayed while accessing resources on-campus ( IP address error):
Please check your IP address. IP addresses are formed by 4 sections, each section can be between 1 and 3 digits long; all LSUHSC addresses begin with the numbers 155.58. The next section identifies the subnet (usually a building or part of a building); for instance the Isché Library subnet is 128. Each subnet must be added to WAM for it to be recognized as part of LSUHSC. The last section identifies the individual computer. If your IP address complies with these rules and you're still getting the WAM screen on-campus, please contact the Information Technology Librarian for assistance.
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