Advocate Liaison Program (PAL) helps studentís access resources when they are
experiencing personal or academic difficulties. PALs are classmates who have
been educated about available on- and off-campus resources so they can assist
their peers in contacting these resources. Below are questions that have been
brought up in the past that may be helpful in assisting a classmate in getting
connected with on campus resources.
- Where is the CAP office?
The Campus Assistance Program
is located in the Allied Health / Nursing Building 1900 Graiver St., 7th
floor office 7A17
- Is going to CAP a confidential process?
Individual can come to CAP as a self referral
or as an administrative referral. Self Referral: All information
concerning any individual who self referrals to the CAP is confidential,
whether that contact is by telephone or personal appointment. All client
information and records are strictly confidential and only available to the
CAP staff. The only exception is life threatening situations such as suicide,
homicide, child or elder abuse.
At times students may be experiencing problems which have come to the
attention of administration. In these situation administration may make a
referral to CAP and expect the CAP to provide them a medical release
indicating fitness for duty and/or their compliance with a treatment plan. In
these situations, the student would have to sign a release in order for us to
provide administration the information they requested.
- What is an administrative referral to CAP?
LSUHSC has many policies to ensure a quality
learning experience, public safety and to comply with various Federal and
State laws. An administrative referral is made when an individual has broken,
or is suspected of breaking one of the policies. The most common referrals
are, an administrative referral in lieu of disciplinary action, a Fitness for
Duty or a Substance Abuse referral. When this happens, administration is
asking CAP to evaluate the individual, determine a course of treatment if
needed, and to monitor the individualís level of participation and
cooperation. When an administrative referral is made, the individual is asked
to sign a release of information giving the CAP counselor permission to
provide administration the forgoing information.
- How can someone get connected with CAP?
If you or an immediate family member has a
problem for which assistance is needed, you can call the CAP. A counselor
will set a time to meet with you personally or if you like, you can discuss
the problem over the phone. You can also walk into the CAP office to schedule
an appointment. If someone is available, or if youíre in a crisis, youíll be
- What is the cost for CAP?
There is no fee for your contact with CAP.
LSUHSC values you as a student and offers the CAP as a student benefit.
- What type of professionals or program can CAP
connect people to?
There is a wide range of problems individuals
bring to CAP. The most common are mental health, substance abuse, legal,
family, financial, work and academic problems. As a result, we have
net-worked with many programs; some within LSUHSC system, as well as the
private and non-private sector. The providers we have most frequently connect
individuals with include: psychiatrists, psychologists, social workers,
primary care providers, substance abuse counselors, 12-Step meetings, legal
aid clinics, consumer credit agencies, many state agencies and church based
programs such as Associate Catholic Charities.
- What is the range of issues CAP can deal with?
It does not matter what the problem is. One of
our jobs is to find resources for individuals who are experiencing problems
that affect their school or work performance. Family, marital, relationship,
mental health, alcohol and drugs, academic, provide legal referrals, and
financial referrals are some of the most common problems.
- What is April?
Performance Resources In LSUHSC. April provides
an umbrella of academic support services for all LSUHSC students in New
Orleans. Services under this umbrella include: Student Health, LSUHSC Health
Promotions Program, Academic and Neuropsychological Assessments, Free
off-campus professional counseling with Bonnie Adlesburg, CAP, Free on-campus
counseling by the Dept. of Rehabilitation Counseling through its counseling
clinic, and the Dept. of Communication Disorders. Students can access any of
the APRIL resources directly.
- What are some of the advantages of a student going
through CAP versus seeking help directly from the community?
CAP can do brief-short term counseling.
Additionally, if a student is unfamiliar with community resources we can
assist that student in getting connected with a specialist to assist with
their particular problem, and will try to find services at a discount.
- If a student is being guided through their recovery
by a CAP counselor, are there consequences of missing an appointment or
Depends. If a student was
administratively referred by administration and not complying with their
treatment plan, yes there could be consequences. But that is between the
student and administration. If a student came to CAP on their own as a self
- When a student comes to CAP because they are doing
poorly in school and have symptoms of depression, anxiety, or addiction, how
are they initially assessed?
A psychosocial history is completed by one of
the CAP counselors. Additionally the CAGE , MAST and/or another assessment
tool may be administered. Depending on the initial screening additional
psychiatric, medical and/or cognitive testing may be required. These are
usually completed by an out side provider
- Should I recommend a resource to a person who comes
to me for help or should I send them to CAP first?
Remember your role is to provide the students
with information that can assist them with whatever their concern is. You
should not make a recommendation or a referral. Just provide information to
the student who is asking for assistance. Giving the student information on
what is available to them, is the best thing to do. If you have no idea what
type of resource to provide, give CAP or a PAL mentor a call.
- Will my phone number be posted online or on campus?
- Where or from whom can I find answers to my
questions about ways to help my classmates?
CAP, any of the PAL mentors, student affairs
or you can bring it to a PAL meeting.
To download the PAL's Handbook
If you have questions or comments about our website,
here to contact us. We appreciate your feedback.