In this topic you will learn how to clear your Browser Cache (i.e. delete your temporary Internet cookies and files).
Each time a PeopleSoft Database is accessed, it is put into the user's Cache. The user should clear his/her Cache:
• When problems arise (e.g. computer slowdowns, inability to load pages, inability to refresh the page when error messages are received, etc.);
• According to usage (once a month for light usage, once a week for medium usage, or every other day for heavy usage).
You can clear the Cache as often as you wish.
NOTE: Clearing Cache in PS 9.1 can be done at anytime while navigating through PeopleSoft. However, it is not recommended that you clear the Cache while entering a transaction, as this may result in the user having to start the document over. Once the Cache has been cleared, it may take a couple of seconds longer to load pages initially. However, once you have loaded a page, any subsequent loads of that page should be faster. This will be experienced mainly when adding new transactions.
From any PeopleSoft 9.1 page:
Click the Tools menu on the browser bar.
NOTE: Verify the Delete browsing history on exit box is checked.
Verify that the following options have been checked (selected):
• Preserve Favorites website data
• Temporary Internet files
This completes Clear Browser Cache.