Adobe Sign Frequently Asked Questions
Adobe Acrobat Sign is a cloud-based e-signature service that allows the user to send, sign, track, and manage signature processes.
You can learn more about Adobe Sign from their FAQ page here.
While AdobeSign is a 'cloud-based' solution, it is not for official long-term document storage.
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Users who have a pre-existing Adobe Sign Account using their @lsuhsc.edu email address will lose their existing documents/agreements if they do not follow the steps below to login and download their documents/agreements prior to signing in with federated credentials.
- Follow these steps to check your existing Adobe Sign account to see if there are any
existing agreements that you'd like to keep:
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Sign into https://documentcloud.adobe.com with your existing non-federated Adobe Sign account
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This would be your ****@lsuhsc.edu address with your non-LSUHSC password
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At the bottom of the page you will see existing agreements (screenshot). You can download these agreements from this page in order to save them.
- Use https://documents.adobe.com/public/login for all future logins.
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