Adobe Sign Documentation

Adobe Sign Frequently Asked Questions

Adobe Acrobat Sign is a cloud-based e-signature service that allows the user to send, sign, track, and manage signature processes. 

You can learn more about Adobe Sign from their FAQ page here.

No. Adobe Sign licenses are only required to send a document for digital signature.

LSU Health New Orleans faculty and staff are licensed for Adobe Sign.

Please reference the Adobe Sign User Guide.

While AdobeSign is a 'cloud-based' solution, it is not for official long-term document storage.

  • Users who have a pre-existing Adobe Sign Account using their @lsuhsc.edu email address will lose their existing documents/agreements if they do not follow the steps below to login and download their documents/agreements prior to signing in with federated credentials.


  • Follow these steps to check your existing Adobe Sign account to see if there are any existing agreements that you'd like to keep:
    1. Sign into https://documentcloud.adobe.com with your existing non-federated Adobe Sign account

      • This would be your ****@lsuhsc.edu address with your non-LSUHSC password

    2. At the bottom of the page you will see existing agreements (screenshot). You can download these agreements from this page in order to save them.

    3. Use https://documents.adobe.com/public/login for all future logins.