Human Resources

Identity Protection 

MetLife Aura Logo

We’re doing more online than ever before – making us more vulnerable to fraud and online threats. Beginning January 1, 2024, LSU has partnered with MetLife and Aura Identity & Fraud Protection to help safeguard the things that matter to you most: your identity, money and assets, family, reputation, and privacy.

LSU offers two plans for employees to protect their privacy and security: Protection Plan and Protection Plus Plan.

Identity Theft Protection can be added, changed, or cancelled at any time during the year.

Protection Plan includes core protection for your identity, finances and privacy such as Credit Monitoring & Alerts, Financial Account and Transaction Monitoring, Dark Web Monitoring, SSN & Identity Authentication Alerts, Password Manager and Safe Web Browsing.

Protection Plus Plan includes all the core protection of the Protection plan plus Experian Credit Lock, Payday/Specialty Loans Block, Credit Score Simulator, Social Media Account Monitoring & Takeover Alerts, Gamertag Monitoring, AI-Powered Call & Text Screening. 

Coverage Plan Protection Plan Protection Plus Plan
Employee Only $5.54 $7.97
Employee + Family $10.94 $13.94


The family plan covers the employee, unlimited minors (under 18) and up to 10 additional adults. There are zero restrictions around who can be defined as an adult “family member” – no matter their age, relationship or whether they live at the same address as the employee. Employees can enroll, change, or cancel at any time during the year.  

MetLife + Aura Customer Service1-844-931-2872

Visit MetLife + Aura


Identity Protection Resources

Identity & Fraud Protection Flyer

Identity & Fraud Protection Plan Features


Contact Us 

LSUHSC Benefits

433 Bolivar Street, 6th Floor

New Orleans, Louisiana 70112


Fax: (504) 568-2212

Email HRM Benefits Office