In this topic you will learn how to Reject (Return) an Item in PeopleSoft.
NOTE: When an item is returned, the supplier must be notified. The way that each Business Unit approaches this may vary. Therefore, the user should check his/her Business Unit's policy and procedures for returning goods to a supplier.
NOTE: If this is an over shipment that you are returning, select WRG - Wrong Goods or Service.
If the supplier has provided an RMA Number, you may enter it in the RMA Number field.
Your Business Unit should default into the Business Unit field when working in Production. If it does not default, enter it or select it by clicking the Lookup Business Unit button to the right of the Business Unit field. Then contact your Purchasing Superuser to ensure that the Business Unit defaults into this field for future receipts.
See below for a list of Business Units.
Click the Retrieve Open PO Schedules option to de-select it.
In this example, you will reject a damaged received item for credit. A single line, single item purchase order is used for demonstration purposes.
This completes Reject (Return) an Item in PeopleSoft.
Your Business Unit