Reject (Return) an Item in PeopleSoft

In this topic you will learn how to Reject (Return) an Item in PeopleSoft.

NOTE: When an item is returned, the supplier must be notified. The way that each Business Unit approaches this may vary. Therefore, the user should check his/her Business Unit's policy and procedures for returning goods to a supplier.

NOTE: If this is an over shipment that you are returning, select WRG - Wrong Goods or Service.

If the supplier has provided an RMA Number, you may enter it in the RMA Number field.

Business Unit

Your Business Unit should default into the Business Unit field when working in Production. If it does not default, enter it or select it by clicking the Lookup Business Unit button to the right of the Business Unit field. Then contact your Purchasing Superuser to ensure that the Business Unit defaults into this field for future receipts.

See below for a list of Business Units.

Click the Retrieve Open PO Schedules option to de-select it.

In this example, you will reject a damaged received item for credit. A single line, single item purchase order is used for demonstration purposes.

Reject (Return) an Item in PeopleSoft

This completes Reject (Return) an Item in PeopleSoft.

Your Business Unit

Click the Main Menu button.

Click the Add button.

Enter the desired information into the ID field. Enter

"06678666"

Click the Search button.

Enter the desired information into the Reject Qty field. Enter

a valid value

e.g.

"1"

Click the Look up Reject Action button.

Click the Return for Credit link.

Click the Look up Reject Reason button.

Click the Damaged Goods link.

Click the Save button.

Click the Purchasing menu.

Click the Receipts menu.

Click the Add/Update Receipts menu.

Click the Retrieve Open PO Schedules option.

Click the Ordered Qty option.

Click the Line 1 Sel option.

Click the OK button.

Click the More Details tab.

Click the Home link.

DPIINFODIV

Reject (Return) an Item in PeopleSoft

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