Reasons for Denials:
1. Department says the chartstring/account code is incorrect
a. AP cannot code and/or chartstring change, AP must delete or close the voucher and the PO must be modified and resubmitted by Purchasing.
2. Incorrect amount/quantity on voucher
a. If the voucher has NOT gone through matching, doc tolerance, budget checking, AP can make this change on the voucher and resubmit for approval.
b. If processes have run against denied voucher, the voucher must be closed (AP Management only) and re-entered.
3. Pricing on invoice is incorrect or does not match to PO
a. AP will contact the buyer to adjust PO
b. AP will request the supplier to send adjusted/correct invoice
c. Voucher must be deleted or closed (AP Management only)
The voucher has been Denied.
To view the comments,
Before Denying approval for a voucher, you will be required to add a comment.
Once you click the DENY button, an email notification will be sent to the AP staff for changes (if required) and resubmission into workflow.
The comment entered for the DENIAL is displayed.