Archived 2019 IT Notices

Date Posted: 07/19/19 10:12 AM

Please note that Outlook for Desktop, OWA (Outlook Web App) and Mobile Devices cannot access email. We have opened a ticket with Microsoft support on this. 

Date Posted: 07/19/19 9:06 AM

Please note there is a service degradation reported by Microsoft. Users may be having issues sending emails from Outlook. We will update once we have more information on this.

Date Posted: 06/03/19 1:56 PM

The Production PeopleSoft Campus Solutions application will be unavailable today, June 3rd, from 5:00pm to approximately 8:00pm for maintenance.  During the maintenance, Academic Self-Service will be unavailable.  An email notification will be sent when the system is available.

Date Posted: 05/10/19 2:41 PM

This weekend during the regular maintenance window (Saturday morning 3 am to 6 am), we will be applying the monthly Microsoft updates to the New Orleans campus Email and the LSU Health FileS servers.  Below are the affected services and expected downtimes.

  • Exchange 2010 (public folders) – about 10 minute of total downtime

  • Exchange 2013 (Relay and mail flow to/from Shreveport) – no downtime expected

  • LSU Health FileS (Enterprise) – about 10 minutes of downtime during which users will be unable to send or retrieve attachments

  • Listserv (Enterprise) – about 10 minutes downtime during which Listserv services will be unavailable.

Date Posted: 01/10/19 4:15 PM

This weekend during the regular maintenance window (Saturday morning 3 am to 6 am), we will be applying the monthly Microsoft updates to the New Orleans campus Email and the LSU Health FileS servers.  Below are the affected services and expected downtimes.

  • Exchange 2010 (public folders) – about 10 minute of total downtime
  • Exchange 2013 (Relay and mail flow to/from Shreveport) – no downtime expected
  • LSU Health FileS (Enterprise) – about 10 minutes of downtime during which users will be unable to send or retrieve attachments
  • Listserv (Enterprise) – about 10 minutes downtime during which Listserv services will be unavailable.
Date Posted: 01/09/19 4:45 PM

This evening at 9pm, we will begin performing an upgrade on our Cisco Expressway servers to mitigate a vulnerability. The maintenance should last approximately 30 minutes. During the maintenance window, A/V video conferences will be down and Cisco Jabber clients attempting to connect externally will fail. If you have any questions or concerns regarding this maintenance, please feel free to contact us at telecom@lsuhsc.edu . Thanks.

 

Date Posted: 01/03/19 2:25 PM

The Production PeopleSoft HR/Payroll/Employee Self-Service application will be unavailable today, January 3, 2019 from 7pm to about 9:30pm while the PeopleSoft Application is upgraded to the year-end Legislative tax software updates. An email notification will be sent when the system is available again.