Help Desk FAQ's

• LSU Health Password Policy 

• How do I change my password, or unlock my LSUHSC userid? (requires LSUHSC userid)

• How do I change my security questions? (requires LSUHSC userid and password)

• Microsoft Office Pro Plus software for students, faculty and staff

• Cox Discount prices

• iPads, iPhones and iPods - configuring LSUHSC Email

• iPads, iPhones and iPods - connecting to LSUHSC wireless and Citrix Desktop (courtesy LSUHSC library)

• Mac & MacBooks - connecting to LSUHSC wireless and Citrix Desktop (courtesy LSUHSC library)

• How do I sign up for the Emergency Alert System?

• EDUROAM wireless access information 

• Yammer - Enterprise social networking offering persistent chat

• Citrix StoreFront help information             

• ResNet - instructions for connecting devices in Residence Halls

 

Email Archive Information and Documentation: 

• Email Archive documentation for Microsoft 365 (email items since 2018)

• Email Archive documentation for NearPoint Archive (email items from before 2018)

• Email Archive link for NearPoint Archive (items from before 2018)

 

Remote Access FAQ's

• Outlook Web Access 

• Current instructions on how to use VPN? (instructions)

• What is the link for VPN access?