StaffJoAnn McKendall, Library Associate
Kresenda Raasch, Library Associate
Jennifer K. Lloyd, Assistant Director - Access Services
The ILL staff always attempts to locate materials at no cost. However, if another library charges us, we will pass that charge along to our patrons. Additionally, we comply with copyright limits, so copyright fees may be incurred. If cash is to be used, items must be paid for at the time of pickup. If a departmental PeopleSoft chart string is provided, the items will be billed at the end of the month. Unfortunately, the LSUHSC New Orleans Libraries cannot accept credit cards or PayPaw as a method of payment.
Patrons may attempt to cancel requests via ILLiad. However, if the item has already been requested from another library, the LSUHSC Library cannot guarantee that it will be cancelled. Patrons will receive a confirmation email for successful cancellations.
Patrons may change their own passwords in ILLiad. Log into ILLiad and scroll down to the "Review Personal Information" Section. Click on the "Change Password" button. If you forget your password, please call the Libraries (Isché Circulation Desk 504-568-6100 or Dental Circulation Desk 504-941-8158) to have your password reset.
By using ILLiad, patrons will be able to use the Web to check the status of their ILL requests. Log into ILLiad and scroll to the "review requests" section. "View/Modify Outstanding Requests" allows you to view requests that are still in process. "View/Renew Checked Out Items" allows you to view the items that you currently have checked out and renew them if you wish. "View Request History" allows you to view items that are completed. "View/Resubmit Cancelled Requests" allows you to view items that were cancelled and the reason; these items may be modified and resubmitted.
The LSUHSC New Orleans Libraries comply with US Copyright Law. The following is a statement regarding Copyright Restrictions:
WARNING CONCERNING COPYRIGHT RESTRICTIONS
The copyright law of the United States (Title 17, United States Code) governs the making of photocopies or other reproductions of copyrighted materials.
Under certain conditions specified in the law, libraries and archives are authorized to furnish a photocopy or other reproduction. One of these specified conditions is that the photocopy or reproduction is not to be "used for any purpose other than private study, scholarship, or research". If a user makes a request for, or later uses, a photocopy or reproduction for purposes in excess of "fair use", that user may be liable for copyright infringement.
This institution reserves the right to refuse to accept a copying order if, in its judgment, fulfillment of the order would involve violation of copyright law.
When we have reached the Copyright Limit, we must pay copyright fees to obtain a journal article. These fees range from as little as $5 up to $50. Fees are set by the publishers of the individual journals.
Copyright Guidelines allow libraries to obtain 5 articles per journal title from the most recent 5 years before incurring Copyright Fees. Additionally, only 2 articles per issue are allowed before fees are incurred from journals published in the most recent 5 years.
Every effort is made to locate materials that may be borrowed or photocopied for free. But if there is a copyright fee or a fee from the lending library, then it is passed on to the patron. These fees average about $10 per item.
The Library will fill patron requests via ILLiad from its print collection for LSUHSC patrons. There may be a daily limit of number requests imposed.
Interlibrary Loan services are limited to current LSUHSC faculty, residents, fellows, staff, and students.
- To Sign Up for electronic delivery, simply login to ILLiad and from the main menu, click the "Change" link under the Personal Information options. For the choice "Preferred Electronic Delivery if Possible (via web through ILLiad)" choose "Yes" to have your electronic articles posted to your ILLiad account.
- Receiving Articles is simple; login to ILLiad and from the main menu, choose Electronic Articles under the View Requests option.
- Your Notification Email will tell you if an article is available in print in the Library or electronically from the website.
- To Download Articles Adobe Acrobat Reader will need to be installed; Adobe Acrobat Reader is available withouth charge from Adobe Systems, Inc. Click the "Get Adobe Reader" button to go directly to the download page. Articles may then be printed or saved locally.
- Electronic articles will be removed from ILLiad after 30 days.
- Some articles may not be available via electronic delivery due to license restrictions or copyright issues.
The ILL staff always attempts to obtain materials for free from our partner libraries first. However, if none of these libraries holds the necessary item, we will move on to charging libraries, if the patron has indicated that they are willing to pay.
Length of time a patron may have a borrowed item from another library is set by the lending library. These loan periods may be as short as 2 days (Tulane journals) or as long as a month.
Items that are borrowed from another library must be returned in a timely manner. If more time is needed, the ILL staff may request a renewal. However, the lending library may refuse to renew an item. Failure to return overdue ILL materials jeopordizes the LSUHSC Libraries relationships with our partners and will result in the patron's library priviledges being blocked.
The LSUHSC New Orleans Libraries belong to several consortia to better serve our patrons. We regularly use our partner libraries in Arksansas, Louisiana, New Mexico, Oklahoma, and Texas to provide fast and free materials.
By using ILLiad, patrons will be able to log into ILLiad and scroll to the "review requests" section. "View/Renew Checked Out Items" allows you to view the items that you currently have checked out and renew them if you wish.
The LSUHSC Libraries use ILLiad to manage our ILL traffic. Register with ILLiad and enter your requests. You must be eligible for ILL priviledges.
The ILL staff strives to provide fast, accurate service. Most articles are received within 2-3 business days of input. Monographs take longer due to the necessity of a mail/courier service.