Citrix StoreFront with Google Chrome (Windows)

  1. Open Google Chrome and browse to https://storefront.lsuhsc.edu
     
  2. If this is the first time you have visited the StoreFront site, or if you have recently cleared your Browsing Data, you will be prompted with the window shown below.     Click “Detect Receiver”.

    WelcometoCitrixReceiver
     
  3. If you receive a message window that says something about “Look for an App in the Store”, just ignore that message and click anywhere away from that message window.    Next you should see:

    DetectingCitrixReceiver

    If you already have Citrix Receiver installed on your workstation you will immediately be directed to the StoreFront logon dialog, and you can Skip to Step 9 of this document.   

    If you were not taken directly to the StoreFront logon page, proceed to click inside the “I agree…” checkbox shown above, and then click the “Download” button.  Then look for “Receiver.exe” in the lower left of the Chrome window, and click it.  If prompted with a window that asks “Do you want to allow this app to make changes to your device”, click “Yes”.
     
  4. You will next see the window below:

    InstallCR-WelcometoCitrixReceiver

    Click “Start”.  Click the checkbox next to the “I accept…”. Then click “Next”.  
     
  5. In the window below you can leave the checkbox blank next to “Enable Single Sign-on”, but it will not hurt anything if you accidentally click this checkbox.   Click “Install”.

    InstallCR-EnableSingleSign-on
     
  6. The Citrix Receiver install will proceed.   At the end, click on “Finish”.   (Do not click “Add Account”).
     
  7. Go back the Google Chrome window.   If you see a button that says “Continue”, click on it.
     
  8. You may see the following window.   If so, click the checkbox next to “Always open these types of links…” and click “Open Citrix Receiver Launcher”:

    Chrome-PromptOpenCitrixReceiverLauncher

    Also, If asked by Chrome whether to save your password, click “Never”.

     
  9. You should now see the StoreFront logon dialog, shown below.  Simply log on with your typical LSUHSC User ID and password:

    Logon
     
  10. You will now see your available Citrix desktop connections, similar to the screenshot below:

    Desktops

    From the above you can launch your Citrix desktop(s) simply by clicking their corresponding icons shown above.  Your desktop should now launch.

    If you have any standalone Citrix applications, you can click on the “APPS” button depicted above, and launch the application(s) in a similar way.   If you wish to set up Favorites, simply click on the “FAVORITES” button shown above, and follow the simple on-screen instructions.    (Setting up favorites is completely optional.)
     
  11. Important:  Along with StoreFront comes a new way of viewing and interacting with your Citrix desktops, using a new feature called the “Desktop Viewer”.   This viewer looks and behaves somewhat differently from how you may be accustomed to Citrix, however most people find it relatively easy to adjust to after just a few uses.   For details you are strongly encouraged to click on this link which gives a more detailed overview of the Desktop Viewer:
    http://www.lsuhsc.edu/admin/it/helpdesk/storefront/tutorial-desktopviewer.aspx
     
  12. Once you are finished working in Citrix, be sure to log off your desktop(s) and close any Citrix apps.  Then, if you are still logged on to StoreFront, find your name in the upper right corner of the StoreFront window, click on it, and select “Log off”, as depicted below:

    Logoff

    (NOTE – To avoid possible confusion, we recommend you avoid clicking on “Activate” in menu above, at any time.)

 

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