Introducing "Citrix StoreFront":

LSUHSC IT is currently working to replace the familiar "CitrixWeb" with a more current portal called "Citrix StoreFront", in order to improve our overall Citrix accessibility, and to remain fully supported by Citrix.  StoreFront offers the ability to connect to your Citrix resources with relative ease, using a broad variety of client operating systems, client devices, and web browsers.  StoreFront is very intuitive to use, especially for those already familiar with CitrixWeb.   If you have already been using CitrixWeb, you should not need to install anything new on your workstation(s) in order to be able to use StoreFront.  From now on, you should use StoreFront ( for all your Citrix access.   To make this transition easier, we will continue to keep the old CitrixWeb site ( available for you until September 17, 2018.  We have tested StoreFront thoroughly, but if you encounter an issue, we ask that you report the issue to our Help Desk, and switch back to CitrixWeb temporarily, until we can assist you with StoreFront.  To make the final transition to StoreFront easier, we will continue to allow use of the commonly-known address, even after CitrixWeb has been retired, and just redirect that address to the new StoreFront system beginning September 17.     

The Tutorial links below describe how to successfully log on to StoreFront (, and use it to connect to your Citrix desktops and apps.  Be sure to select the link that corresponds with the type of device and/or web browser that you are using to connect to your Citrix desktops or applications.  

Important:  For users who have Windows workstations, along with StoreFront comes a new feature called the Citrix “Desktop Viewer”.  Because the Desktop Viewer displays your Citrix Desktop somewhat differently than what you are accustomed to, it is strongly recommended that you briefly familiarize yourself with the information in the "Introduction to the Citrix StoreFront 'Desktop Viewer'" tutorial page, linked below, before using Storefront with Windows.  


Introduction to the Citrix StoreFront "Desktop Viewer"

Microsoft Edge with StoreFront (Windows)

Internet Explorer with StoreFront (Windows)

Chrome with StoreFront (Windows)

Firefox with StoreFront (Windows)

iPhone or iPad with StoreFront

Mac with StoreFront

Android with StoreFront

Guide for Shadowing or Logging Off Sessions in Desktop-New and PSDesktop-New


Frequently Asked Questions:

Why are we transitioning from Citrix Web to Citrix StoreFront?

What are the new features of StoreFront?

What kinds of Operating Systems, Devices, and Browsers will work with StoreFront?

When will the transition to StoreFront be complete?

Will I need to install any new software on my PC or laptop, or other device, in order to be able to connect to my Citrix desktops and applications by way of StoreFront?

How do I get to StoreFront?

If I prefer, can I just continue to use Citrix Web?

I don’t really like the new Desktop Viewer that comes with StoreFront.   Is there some way I can turn this off and go back to displaying my Citrix desktop window the way I used to?

I believe I may not have the latest Citrix Receiver installed on my workstation.  What should I do?

How long will Citrix Web continue to be available?

I received a message on my workstation asking me to download and update the Citrix Receiver.   Should I do so?


Stuck at a plain gray screen after launching PS Desktop from a Windows workstation

Error "Citrix has stopped working..." when launching a Citrix desktop in StoreFront

Uninstalling Citrix Receiver

Trouble launching desktops and apps after logging into StoreFront

How to check if Citrix Receiver is installed / How to Install Citrix Receiver

Citrix desktop window fills the entire screen, and there is no option to resize or exit the window

I was prompted to "download and update" Citrix Receiver, so I updated it, but now something is not working correctly