Configure USB Drive for Use with Dell Data Protection

 

The first time an unencrypted USB drive is inserted into a system with DDP installed, the following window will pop up:

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Selecting “NO” will make the drive Read Only.  If a user attempts to move a file to a drive that has been configured for “Read Only” access, the following pop up will appear:

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Choosing “SKIP” will not move the file to the drive.

Choosing “Continue” will result in this notification:

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Select “Try Again” and the original pop up asking to encrypt drive will appear.

 

To encrypt a USB drive, choose “YES”.  The following window will appear asking for a password:

DO NOT USE YOUR LSUHSC PASSWORD AS THE PASSWORD FOR THE USB DEVICE

The password must be at least 8 characters long.

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Once a Password is entered, the following screen will appear while the USB device is being shielded;

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Once the USB device is encrypted, this screen will appear:

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And the following three files will be added to the drive:

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Files can now be written to the USB drive.

 

Note:

  • User Roaming is enabled
    • This means that as long as the drive is inserted into a system with DDP installed and the same user that encrypted the drive is logged in, the files are accessible without having to provide the password.
       
  • You will be prompted for a password to access data on the USB drive when:
    • USB drive that is protected by DDP is inserted in a system without DDP installed
    • USB drive that is protected by DDP is inserted in a system protected by DDP that is not logged into the account the USB drive was encrypted with.
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  • If password prompt does not appear review the linked troubleshooting document.
     
  • If you have forgotten your password
    • Please contact your local IT supporter or LSU Health Help Desk and they will be able to assist in recovering media password.