Help Desk FAQ's

•  How do I change my password, or unlock my LSUHSC userid? (requires LSUHSC userid)

• How do I change my security questions? (requires LSUHSC userid and password)

• How do I connect my laptop to LSUHSC wireless?

• Email Archive videos - How do I use Email Archive?

• How do I sign up for the Emergency Alert System?  

Mobile Device Connectivity (iPhone/Android/Tablet)

• List of MDM supported devices (link)

• How do I connect my Mobile device to the Mobile Setup wireless? (pdf file)

• How do I configure my Apple mobile device for LSUHSC email? (pdf file)

• How do I configure my Android mobile device for LSUHSC email? (pdf file)

MDM Installation Videos:

• Viewing of these videos might require installing, or updating, Microsoft Silverlight software.
  This might require a restart of your Internet Explorer software, not your computer.

Android Device installation video (link)

Apple (iOS) Device installation video (link)

Remote Access FAQ's

• How do I access my email from the Internet (web)?

• How do I use VPN? (instructions)

• What is the link for VPN access?