Frequently Asked Questions (FAQ)

 

 What is Dell Data Protection?

• Dell Data Protection is an application installed on devices such as PCs, Macs, and personal USB drives that protects these devices by enforcing security policies, authentication, and encryption of data.

• Dell Data Protection is the approved encryption solution of the LSUHSC IT Department in accordance to the "Encryption Requirements" section of CM-42, which states that all End-User devices shall be encrypted in accordance with standards and methods developed and/or approved by the LSUHSC IT Department.

 

 

 

How do I share data with a collaborator at another institution using a USB drive?

• LSUHNO best practice is to use LSU Health FileS to share files with external collaborators, however if sharing via USB is required the following process can be used:
  1. Ensure your USB device is configured correctly for DDP by following this tutorial.
  2. When you or an external collaborator insert the USB into a device at another institution, a password prompt should appear.
  • If you are not prompted for a password review this troubleshooting document.
  • If you've forgotten the USB password review this troubleshooting document.

 

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