Gate Card Transponder Use/Installation
- Affix the card to the upper left portion of your windshield in a vertical or "portrait" orientation. If you are unable or unwilling to affix the card to the windshield, please place the card in this position as you move toward the gate, with the back of the card (velcro) facing the gate. Try to avoid "waving" the card. Since the manufacturer actually advises against holding the card in hand, you should have as little as possible of your hand touching the card.
- "Creep" forward slowly until you find the "sweet spot" where the card reader activates and reads the card. This may mean getting close to the gate, but just experiment until you find that spot where the read occurs. Do not contact the gate with your vehicle, as you may damage either your vehicle or the gate.
- If you are still having issues after consistently doing 1 &2, please visit the Parking office to see if a replacement card addresses the problem.
- If a replacement card still doesn't work, please visit the Parking office to determine if your vehicle's windshield has any special film that can impact the reader (certain vehicles actually have spots for these cards where the film is absent or different...see list of vehicles online) or to determine whether another issue is in play.
Special Vehicle Windshields