Frequently Asked Questions


Library Information

What are the Library hours?
The Isché & Dental Libraries hours differ.

Where is the Library located?
Both the Isché & Dental Libraries are located on the 3rd floor of their buildings. The Isché Library is located in the Resource Center Building on the downtown campus and the Dental Library is located in the Dental Administration Building on the City Park Campus.

Is there quiet study space in the Library?
The 5th floor of the Isché Library is a designated quiet study area. While the Libraries are committed to providing a calm quiet place to study, a certain amount of group discussion, business and cleaning activities must be allowed.

Is there public parking available near the Library?
Public parking for a fee is available at the Downtown Campus. Guest parking is available without cost at the City Park Campus.

Are the Libraries open to the public?
Please see the Visitor information page.


Library & Campus Computing

Are there public-use computers in the Library?
If a patron is directly affiliated with LSUHSC New Orleans, Academic Unit, their LSUHSC-NO user i.d. and password will enable full access to computers in the Library Computer Labs and in the Library Commons area downtown. Outside patrons may use the Public Use Computers in the Libraries for searching Library resources only.

How do I connect to the Wireless?
Wireless access is available to patrons with LSUHSC-NO user i.d. and passwords. Guest access to a wireless network is available in the Libraries; please inquire at either Circulation Desk for more information.

Who is my computer supporter?
Computer supporters are assigned to each school School and the Help Desk is available (504-568-HELP (4357) / helpdesk@lsuhsc.edu) 24 hours a day.


Where is...

the Bookstore?
There are 2 Bookstores for LSUHSC. The Health Sciences Bookstore is located on the 2nd floor in the Resource Center Building and the Dental Bookstore is located on the 3rd floor in the Dental Administration Building.

the Bursar's / Business Office?
The Bursar or Business Office is on the 1st floor of the Resource Center Building.

the Financial Aid Office?
The Financial Aid Office is located on the 2nd floor of the Resource Center Building.

the Parking Office?
The Parking Office is located on the 1st floor of the Resource Center Building.

the Registrar's Office?
The Registrar's Office is located on the 1st floor of the Resource Center Building.

the Student Health Services Office?
The Student Health Services Office is located on the 7th floor of the Lions Eye Center at 2020 Gravier St.

the Student Housing Office?
The Student Housing Office is located on the 2nd floor of the Residence Hall at 1900 Perdido St.


Who do I contact ...

for a departmental copy card?
Departmental Copy Cards are issued by Auxiliary Enterprises.

for a refund from the printer or photocopiers?
Refunds are issued by the Auxiliary Enterprises PayPaw group at paypaw@lsuhsc.edu or 504-568-4452.

to reserve the Computer Classroom in the Isché Library?
Contact nocsbm@lsuhsc.edu, more information on the classroom.

to reserve the Library Conference Room in the Isché Library?
Contact the Libraries' Business Manager, Tonika Lockhart-Mackie at tlockh@lsuhsc.edu or 504-568-6105.


Campus Logins/UserIDs ...

Library Barcode -  check-out materials

LSUHSC Academic Unit Photo ID - critical campus identification, after hours access to LSUHSC campus, security, PayPaw

Network ID and password - access to LSUHSC email account, Moodle, and off campus access to resources and full text via OpenAthens

OpenAthens and off campus access

PayPaw number - Pay Paw account access (allows LSUHSC-NO ID to work like a debit card)

Pay for Print Popup Client (printing on campus) - retrieve print jobs around campus for a fee.

RefWorks log-in and password - to web-based bibliography and database manager


Updated May 2023