Outage

INNOPAC upgrade

*Upgrade complete: 8:48am

We are currently upgrading our INNOPAC server and so that service is not available. We hope it will be restored quickly.

Update: Link resolver now working in PubMed

The link resolver being used for PubMed is once again working correctly.

If you need assistance with any Library resources, please contact us.

ScienceDirect access fixed

The issue with ScienceDirect has been fixed, so links in the Library Catalog, A to Z List, and link resolver should all now work correctly.

If you need assistance with any Library resources please contact us.

Finding resources during INNOPAC maintenance

While the Library’s INNOPAC system is offline for maintenance, a number of functions are affected. During this outage the catalog, off-campus access, and link resolver will be unavailable. However, here are a few ways to get the resources you need during this downtime:

  • All print books and journals will be available for checkout; although we will be unable to look up holdings and call numbers, Library staff will assist you in finding the materials you need from anything that is on reserve or in the stacks.
  • All online resources will be available on campus only; when viewing the available databases be sure to click the “On Campus” link:

On Campus

  • If you need an ebook you can use the eBooks LibGuide to find the on-campus links to the electronic books available from various publishers.
  • Although it is also an option for ebooks, the E-Books & E-Journals A to Z List will allow access to the online version of the majority of journals available from the Library.

We hope the outage will not last very long, but Library staff will be ready to answer any questions you have regarding resources while this necessary maintenance is completed. Please do not hesitate to contact us if you have any questions.

INNOPAC Schedule Maintenance 6/13/16

The server that hosts INNOPAC will be undergoing maintenance on Monday, June 13 beginning about 10am. The server will be down from 3 to 8 hours. Stay tuned for a post on accessing Library materials without using INNOPAC. Thanks for your patience.

EBSCO e-Books and Firefox Browser

There is a problem accessing EBSCO e-books using Firefox Web Browser. EBSCO is working to resolve it. In in the meantime, please use Internet Explorer or another browser.

ProQuest maintenance 2/13-2/14

All ProQuest databases will be unavailable beginning at 9pm on Saturday, February 13th, lasting until 3am on Sunday, February 14th for scheduled maintenance.

This outage will affect ProQuest Nursing and Allied Health Source, ProQuest Dissertation and Theses, and the LSUHSC-NO Dissertations and Theses.

Cambridge Journals maintenance

All journals published by Cambridge University Press will be unavailable from 7:30pm Friday, September 18th, until 12:30pm Saturday, September 19th.

Please contact us if you need any assistance.

INNOPAC

*EDIT* And the server came back online at 3:35pm

INNOPAC is currently down due to a system upgrade. It should be back up shortly.

 

INNOPAC

*Edit* INNOPAC was restored about 5:30 pm

While many of the network issues that occurred this morning have been resolved, unfortunately INNOPAC has not been restored to service.

We do not have an estimated time when it will be restored.

Network Issues

The Network Center in Baton Rouge unexpectedly lost power around 7:30 am this morning. Systems have been slowly coming back online as the IT department finds alternatives. Full power will not be restored until the end of the day (fingers crossed).

At this moment, we do not have access to our online catalog, INNOPAC, but the Libraries’ webpages have been restored. Please contact us for work arounds.

Our chat and email services do seem to be back up. And telephone service was unaffected.

Update: JAMA and AMA journals now available

UPDATE: These journals are available now, but please let us know if you have any trouble.

All journals we receive through the JAMA Network are currently unavailable. We will update as soon as the issue has been resolved.

If you need any other assistance, please contact us.

Update: Link resolver now working in PubMed

UPDATE: The link resolver is now working correctly in PubMed. However, please let us know if you have any problems or need any other help.

There is a system-wide problem that causing the link resolver to be unavailable in PubMed. If you need to search MEDLINE and wish to use our link resolver to check the availability of an article, you can do so either through Ovid or EBSCOhost.

If you need any assistance, please do not hesitate to contact us.

LibGuides Problems

All the Libraries’ LibGuides are currently experiencing very slow response time OR won’t load at all. We are working with the host company to solve the problem.

*Edit* Monday, January 12th 8:40am.

The issue appears to have been resolved over the weekend.

ILLiad Maintenance Scheduled

The Libraries’ ILLiad service will be offline on Saturday, November 22nd from 1 am to approximately 3 am for routine maintenance.