downtime

ILLiad Downtime Tuesday, March 26th

*ILLiad was back online by 12:30am on March 27th.

March 26, 2024: The Library’s interlibrary loan system, ILLiad, will be unavailable from 9pm to 12Midnight on Tuesday, March 26th for scheduled downtime.

ILLiad Scheduled Downtime – Monday, March 18

Update 10:15am – the upgrade is complete.

March 18, 2024: The Library’s Interlibrary Loan system, ILLiad, will be down for scheduled maintenance on Monday, March 18th, 2024 from 9am until 11am.

ILLiad Upgrade-Complete

*Update* the upgrade is complete as of 1:45pm. Thanks for your patience.

The Libraries’ interlibrary loan interface, ILLiad, has a planned upgrade on Tuesday, August 3rd from 12noon-2pm. The software will be unavailable during that window. Thanks for your patience.

American Academy of Pediatric Ebooks Downtime

The database of AAP ebooks will be unavailable this weekend.

Per website notice:

Due to system maintenance, AAP eBooks will be unavailable from August 7 at 5:00 pm (CT) to August 9 at 5:00 pm (CT). We apologize for any inconvenience and thank you for your patience.

Enjoy your weekend!

RefWorks downtime this weekend

RefWorks will be performing scheduled maintenance this weekend starting at 9pm CST on Saturday, February 8th. The outage will last approximately 12 hours with access restored on Sunday, February 9th.

Legacy RefWorks and (new) RefWorks, RefWorks Citation Manager, and Write-n-Cite will all be unavailable.

If you continue to have access problems after the scheduled maintenance is complete, please contact RefWorks support.

ClinicalKey scheduled maintenance

ClinicalKey will have scheduled maintenance and possible downtime starting Friday, January 31st at 3pm through Saturday, February 1st at 12pm.

ILLiad Maintenance 7/13/16

The Libraries’ ILL service, ILLiad, will be down for maintenance beginning at 10pm on Wednesday, July 13th. It may be down until as late as 2am on Thursday, the 14th but will probably be up sooner. Thanks for your patience.

*Update* Maintenance was completed by midnight

ProQuest & RefWorks downtime 1/16/2016

ProQuest will have planned downtime for maintenance on Saturday, January 16, 2016, beginning at 9:00 PM (CST) and lasting for approximately 8 hours through 5:00 AM (CST) on Sunday, January 17th, 2016.

This includes all of our resources on the ProQuest platform, including ProQuest Nursing and Allied Health Source, Dissertations and Theses Database, and RefWorks/RefShare.

More information on the outage can be found on the ProQuest web site: http://www.proquest.com/blog/pqblog/2016/Important-Maintenance-to-Improve-ProQuest-Products.html.

Update: Access Issue

UPDATE: Links to resources and databases are now working correctly, but until the main problem is solved we might still experience difficulties. If so, please use the solution outlined below in the interim.

We’re having issues with all full-text links from our Catalog and from the Link Resolver. Resources cannot be accessed. Patrons who are on-campus can access by stripping out the part of the URL which allows off-campus access. Remove the initial number and dash and .innopac.lsuhsc.edu, so:
http://0-jama.jamanetwork.com.innopac.lsuhsc.edu/issues.aspx becomes http://jama.jamanetwork.com/issues.aspx
Again, this only works on-campus.

We’re investigating if this is related to the campus wide internet crash this morning and hope to have it resolved quickly. Thanks for your patience.

ILLiad Upgrade

*Edit* the upgrade was complete before 10am!

ILLiad will be down for maintenance from approximately 8 am to 12 noon on Tuesday, December 8th. All functions will be offline during this time.

This post will be updated when the system comes back online.

RefWorks downtime starting Saturday night, Aug.8th

RefWorks will be down for maintenance starting at 9pm, Saturday, August 8th, and lasting 8 hours until 5:00 am on Sunday, August 9th.

During this time RefWorks will not be available, and users will be re-directed to a webpage explaining the scheduled maintenance.

We apologize for any inconvenience this outage may cause, and we appreciate your patience while RefWorks is unavailable.