downtime

ILLiad Maintenance 7/13/16

The Libraries’ ILL service, ILLiad, will be down for maintenance beginning at 10pm on Wednesday, July 13th. It may be down until as late as 2am on Thursday, the 14th but will probably be up sooner. Thanks for your patience.

*Update* Maintenance was completed by midnight

ProQuest & RefWorks downtime 1/16/2016

ProQuest will have planned downtime for maintenance on Saturday, January 16, 2016, beginning at 9:00 PM (CST) and lasting for approximately 8 hours through 5:00 AM (CST) on Sunday, January 17th, 2016.

This includes all of our resources on the ProQuest platform, including ProQuest Nursing and Allied Health Source, Dissertations and Theses Database, and RefWorks/RefShare.

More information on the outage can be found on the ProQuest web site: http://www.proquest.com/blog/pqblog/2016/Important-Maintenance-to-Improve-ProQuest-Products.html.

 

 

Update: Access Issue

UPDATE: Links to resources and databases are now working correctly, but until the main problem is solved we might still experience difficulties. If so, please use the solution outlined below in the interim.

We’re having issues with all full-text links from our Catalog and from the Link Resolver. Resources cannot be accessed. Patrons who are on-campus can access by stripping out the part of the URL which allows off-campus access. Remove the initial number and dash and .innopac.lsuhsc.edu, so:
http://0-jama.jamanetwork.com.innopac.lsuhsc.edu/issues.aspx becomes http://jama.jamanetwork.com/issues.aspx
Again, this only works on-campus.

We’re investigating if this is related to the campus wide internet crash this morning and hope to have it resolved quickly. Thanks for your patience.

ILLiad Upgrade

*Edit* the upgrade was complete before 10am!

ILLiad will be down for maintenance from approximately 8 am to 12 noon on Tuesday, December 8th. All functions will be offline during this time.

This post will be updated when the system comes back online.

RefWorks downtime starting Saturday night, Aug.8th

RefWorks logo

RefWorks will be down for maintenance starting at 9pm, Saturday, August 8th, and lasting 8 hours until 5:00 am on Sunday, August 9th.

During this time RefWorks will not be available, and users will be re-directed to a webpage explaining the scheduled maintenance.

We apologize for any inconvenience this outage may cause, and we appreciate your patience while RefWorks is unavailable.