link resolver

WebBridge Link Resolver restored in PubMed

After many, many months of not working correctly, we are happy to report that the WebBridge Link Resolver is once again available for PubMed. As our most-used database, we are relieved to offer this service to all of you after such a long absence.

If you would like a refresher or an introduction to how the link resolver works in PubMed, you can refer to this earlier post. Additionally, if you’d like to set up your My NCBI account to display the link resolver icon, please see this walkthrough.

For those who want to know more about the WebBridge Link Resolver, this LibGuide is made just for you.

Need any more information or assistance? We’re always available to help.

Update: Link resolver now working in PubMed

The link resolver being used for PubMed is once again working correctly.

If you need assistance with any Library resources, please contact us.

Temporary link resolver for PubMed

The problem with PubMed and the WebBridge Link Resolver is still ongoing, so a new service is in use as a temporary alternative to bring link resolver features to PubMed. When you click on our “Check Full Text” icon in PubMed, a screen similar to the following listing any potential sources to get to the article you need is displayed:

ftf-page

This temporary option uses the coverage information from our E-Journals & E-Books A to Z List. Although it covers many of the journals we receive, it does not include all of our subscribed titles nor our print holdings. Regardless of whether an online source is found for the article, each page will provide a link to the Library’s Catalog so that you can also check there to see if we have that particular journal in print or online.

We are still hoping for a fix so that we can return to using the WebBridge Link Resolver in PubMed, and we apologize for any troubles this temporary change in service has and continues to cause. If you need assistance with this or any other Library resources, please do not hesitate to contact us.

New link resolver option for PubMed

As we are still waiting for the problem with PubMed and the WebBridge Link Resolver to be fixed, we have introduced a temporary alternative to restore some of the link resolver features to PubMed. When you click on our “Check Full Text” icon in PubMed, you will now see a screen similar to the following listing any potential sources to get to the article you need:

ftf-page

This temporary option uses the coverage information from our E-Journals & E-Books A to Z List. Although it covers many of the journals we receive, it does not include all of our subscribed titles nor our print holdings. Regardless of whether an online source is found for the article, each page will provide a link to the Library’s Catalog so that you can also check there to see if we have that particular journal in print or online.

We hope this new interim option will be of help to better get you to the articles you need when searching PubMed. Once the problem is rectified, we will return to using the WebBridge Link Resolver for PubMed, but we currently do not know when that will happen. Additionally, the WebBridge Link Resolver continues to be used for all other Library databases where it is presently available.

If you need assistance with this or any other Library resources, please do not hesitate to contact us.

Link resolver not working in PubMed

As a result of the recent change to HTTPS on all NCBI sites, the WebBridge Link Resolver is no longer working in PubMed. When you click the “Check Full Text” icon, you will see this page:

pubmed-lr-revised

Unfortunately, there is no data being sent from PubMed to our link resolver’s system, so you will be unable to check whether the Library has access to an article from PubMed for the foreseeable future. The issue is currently being investigated, but there is no estimate as to when we might have a solution.

In the interim, when you find an article you need you can check whether the Library has access to that journal via INNOPAC, the Library’s online catalog or the E-Journals & E-Books A to Z List. Links to those sources are now provided when you click the “Check Full Text” icon in PubMed.

We have also added options that allow you to search other databases with the PMID: the links displayed for Scopus and MEDLINE via EBSCOhost have the PMID added to provide a quick way to use the link resolver in these two databases to get to the article you originally searched in PubMed. A link is also provided to search MEDLINE through Ovid, and the link resolver is available in this database as well.

We will update as soon as we have more information, but if you need more assistance please do not hesitate to contact us.

Link Resolver and PubMed issues

Recently you may have noticed alerts on PubMed and all other NCBI sites regarding testing. This is to prepare all of their sites to permanently transition to HTTPS, but we have discovered that when this testing occurs it affects the ability to see results from the WebBridge Link Resolver, especially in PubMed.

The next scheduled testing time is Friday, November 4, 2016, from 9am until 1pm CDT:

ncbi-https-test-warning

When testing has commenced, you will see a banner similar to this one:

ncbi-https-testing

During this test period, whenever you click the “Check Full Text” icon for the WebBridge Link Resolver all results will look like this page regardless of whether we have access to the article:

ncbi-https-testing-lr

Unfortunately, there is nothing we can do to get the link resolver to work while NCBI is performing these tests, but there are  alternatives to find out whether the Library has access to the article you need. You can check the journal’s title via INNOPAC, the Library’s online catalog. You can also use MEDLINE through Ovid or EBSCOhost; the link resolver is included in both of these databases and they are not affected by the testing that occurs in PubMed or other NCBI sites.

If you are curious as to why the NCBI sites are changing to HTTPS, this site has all of the information. Additionally, if you need help with this or any other Library resources, please do not hesitate to contact us.

Link resolver now available in STAT!Ref

We are happy to announce the WebBridge Link Resolver is now available for journal articles cited in all STAT!Ref books. Look for citations to articles in the “Selected Readings” areas throughout the works:

StatRef Citations

When you click these linked citations, you will now see the “LSUHSC-NO Check Full Text” link resolver icon to check whether the Library has access to that article:

StatRef LR Icon

If you need any more information on the WebBridge Link Resolver, be sure to check out this LibGuide. If you need assistance with these or any other Library resources, please do not hesitate to contact us.

New search option added to link resolver

Every now and then there is a hiccup in the process by which information goes through a number of channels in order to get you to your article when using the WebBridge Link Resolver from many Library databases. If you’ve seen the dreaded “No DOI found” message, you’ve probably wondered where to go next.

DOI Search Error

We are happy to report we have added an option that now gives you the option to get to the journal where the article you need is published if you see the above screen when attempting to retrieve an article. For those resources where the Digital Object Identifier (DOI) is integral to this process, you will now see another link that will bring to to the journal’s site:

Alternate Search Option

If you encounter the “DOI not found” error, just return to the link resolver result screen and click the alternate link to get to the journal or the publisher’s site.

We hope that this will help alleviate some of the trouble that you have getting articles through the link resolver. If you need more information about the WebBridge Link Resolver, check out our LibGuide. Also, if you need help with this or any other Library resources, please contact us.

Link resolver available again in all EBSCOhost databases

We are happy to report the WebBridge LR links are once again appearing in all EBSCOhost databases. If you need a refresher on how the link resolver works, this LibGuide will help.

If you need any assistance with any Library resources, please contact us.

Link resolver not displaying in EBSCOhost databases

The WebBridge LR links are currently not displaying in any EBSCOhost databases, including CINAHL and Academic Search Complete. You will continue to see a link to check the Library’s catalog for all citations in these databases, but you will not see the “Check Full Text” icon:

Cinahl LR No Display

If you do not find a match when clicking the link to check the Library catalog, you can search for the journal or book in the E-Books & E-Journals A to Z List to find whether it is available from another provider.

The issue is being investigated but there is no timeline for when the problem will be fixed. If you need any assistance while this service is unavailable, please contact us.

Update: Access Issue

UPDATE: Links to resources and databases are now working correctly, but until the main problem is solved we might still experience difficulties. If so, please use the solution outlined below in the interim.

We’re having issues with all full-text links from our Catalog and from the Link Resolver. Resources cannot be accessed. Patrons who are on-campus can access by stripping out the part of the URL which allows off-campus access. Remove the initial number and dash and .innopac.lsuhsc.edu, so:
http://0-jama.jamanetwork.com.innopac.lsuhsc.edu/issues.aspx becomes http://jama.jamanetwork.com/issues.aspx
Again, this only works on-campus.

We’re investigating if this is related to the campus wide internet crash this morning and hope to have it resolved quickly. Thanks for your patience.

Link resolver now working in Web of Science

The WebBridge Link Resolver is once again working correctly for Web of Science. We apologize for what was hopefully a slight interruption in the service, but please do not hesitate to contact us if you need any assistance.

Link Resolver Tips: OCLC

Select OCLC databases have recently been configured to work with the Library’s WebBridge Link Resolver. If you perform a search in ArticleFirst, ECO (Electronic Collections Online), ERIC, or MEDLINE from the list of available databases in OCLC, you now have the opportunity to check whether the library has access to that particular article or resource.

Once you perform a search for a topic, click the title for the desired reference:

OCLC Article Search Result

 On the subsequent summary screen, you will see the Library’s link resolver icon along with “LSUHSC-NO Check Full Text:”

OCLC LR

After clicking on the icon or text, you will then see a page with any available sources for the citation:

OCLC LR Sources

If you need more information about the WebBridge Link Resolver, a handout and LibGuide are available.

Link resolver working for Google Scholar

The problem that was preventing the links to the Library’s WebBridge Link Resolver from displaying in Google Scholar has been solved. In addition, you can now find us under the “Library Links” if you wish to configure the link resolver to work when using the site  off-campus.

If you need more information about how to configure the WebBridge Link Resolver to work with Google Scholar, please refer to this post about Google Scholar and the link resolver.

Link resolver not available in Google Scholar

The Library’s WebBridge Link Resolver is currently not available when searching Google Scholar. This problem is affecting all libraries that use WebBridge. When on campus you will not see the “Full-text at LSUHSC-NO” link next to citations nor are you able to add us when configuring off-campus settings through the “Library Links” list.

Until this problem is solved, there are a few options to check whether we have full-text access to a journal, book, or other work referenced in a citation:

We will update as soon as we have more information about this problem, but please do not hesitate to contact us if you need any assistance.