UPDATE: Firefox and Chrome article linking issue fixed

UPDATE : May 7, 2025: The problem has been fixed, so all links via the Library’s link resolver should be working as expected. If you want more information about the link resolver and how to easily get from databases to journal articles, be sure to sign up for our Library class on Wednesday, May 28, 2025, at noon: https://www.lsuhsc.edu/library/services/classes.aspx.

UPDATE: May 6, 2025: We are now seeing this issue with Firefox in both Windows and MacOS, as well as Chrome in Windows and MacOS. At present, Safari is the only browser not currently displaying this error.

We will need to open a ticket to have this issue addressed, but if you run into any problems, please contact us.

Original Post:

April 25, 2025: We are aware of an issue that occurs when accessing articles using the Library’s WebBridge link resolver. You may encounter the following error when attempting to link to articles using MacOS (desktop only) and Firefox:

If you click Try Again, you will see the same message. However, you will not see this error in MacOS when using Safari or Chrome.

Please contact us if you need assistance with this or any other Library resources.