September 12, 2024: On Friday, September 13, 2024, starting at 11pm until Saturday, September 14, 2024, 11am EZproxy will be undergoing maintenance. You will be unable to log in to any resources when following one of our links from the Library’s webpages, catalog, or link resolver products.
You can, however, access the resources that support logging in directly using OpenAthens during this maintenance. A list of resources that support direct login is available under OpenAthens-native resources: https://libguides.lsuhsc.edu/openathens/resources.
If you have any questions or need any other assistance with Library resources, please contact us.
September 6, 2024: We’ve had reports and other libraries are confirming that users are encountering problems when trying to log into a My EBSCO account after following a Library link to EBSCO resources and databases, such as the Discovery search box, CINAHL, and Academic Search Complete.
If you follow a link from the Library to any of these resources and attempt to log into your My EBSCO account, you may encounter a 400 error or something similar. Please try one of the following if you encounter this issue:
Try to access the resource and your My EBSCO account in Chrome
The hyperlinks above will take you to our catalog pages, where you can see an overview of the book. You can then click on the “Access” links to go to Ovid, or you can access the full ebook collection from our Database page.
May 31, 2024: On Saturday, June 1, 2024, from 1:30am until 6am EZproxy will be undergoing maintenance. You may be unable to log into Library resources during this time.
If you have any questions or need any other assistance with Library resources, please contact us.
ClinicalKey has released their latest batch of new eBooks in our subscription package. They include updated editions of Netter anatomy books, a new title about diabetes mellitus, and a couple of new editions from their “secrets” series.
A recent update to the fantabulous LibKey Nomad browser extension now lets you quickly access the Library’s chat service. Look for the chat bubble wherever you see the LibKey icons:
When you click the icon, the chat box will open and you can ask Library staff for help:
Click the chat icon to close the box. The chat service is available during the Library’s open hours.
LibKey Nomad is available for Chrome, Edge, Safari, Firefox, Brave, and Vivaldi. You can download the extension by going to https://libkeynomad.com. You can also find browser-specific download links and more information about LibKey Nomad on our LibGuide.
If you have any questions about this or any other Library resources, please contact us.
April 25, 2024: If you use the Library’s link to PubMed, please note that there is a problem that prevents you from logging into your personal account when in PubMed. This personal account is used to save searches, citations, and create alerts, but does not affect accessing articles. We are contacting the company that maintains our EZproxy to see if there is a fix to this issue.
Until we receive more information about a resolution to this problem, follow this link to PubMed: https://www.ncbi.nlm.nih.gov/pubmed/?otool=lsunolib. If you do not need to log into a personal account, or if you do not need to email citations from a PubMed search, you can use the Library’s link to PubMed with no added troubles.
This is also a good opportunity to check and see if you have the LibKey Nomad browser extension installed. When you have this add on, searching PubMed and getting to articles is super easy! If you use Chrome, Safari, Edge, Firefox, Brave, or Vivaldi browsers, you can install the LibKey Nomad extension and find articles effortlessly. It can also be installed in Chrome in your Citrix desktop. Check out our LibKey Nomad LibGuide for more information.
If you need help with this or any other Library resources, please contact us.
April 18, 2024: Journals available through LWW Online will be unavailable this evening starting at 8:30pm CDT for about an hour while the publisher performs maintenance on the site.
Any links we have to journals on LWW Online are in addition to our primary access through Ovid, or the LWW Total Access Collection, so hopefully the impact of this maintenance will be minimal.
If you have any questions about this or any other Library resources, please contact us.
April 16, 2024: If you use Zotero’s browser extension that aids in accessing Library resources, please note that you will need to change the proxy settings to work with the Library’s new service.
When changing the Zotero settings or preferences, look for the Proxies area, where you will need to change anything that has ezproxy.lsuhsc.edu to lsuhscno.idm.oclc.org:
If you need assistance with this or any other Library resources, please contact us.
April 15, 2024: Our old EZproxy server will be shut down in the next few days, and any links that point to it will no longer work. Here are some tips on making sure you will be able to access Library resources:
How can I tell if I have an old link? If you have a bookmarked link or come across a page on a website with a link that starts with https://ezproxy.lsuhsc.edu…, it will no longer work when the old service is deactivated.
What should the new links look like? The new links will need to start with https://lsuhscno.idm.oclc.org/login?url= in order to work correctly going forward.
What do I need to do?Contact us! We can help you change your links. You can also fill out this form to let us know and get assistance changing your links.
April 4, 2024: If you follow the Library’s link to PubMed and then want to e-mail citations, you will see an error message that will not allow you to proceed:
This is caused by the reCAPTCHA that is required to send emails from PubMed not working nicely with our EZproxy system. Since we now require logins on and off campus when following Library links, this will affect more people.
This is also a good opportunity to check and see if you have the LibKey Nomad browser extension installed. When you have this add on, searching PubMed and getting to articles is super easy! If you use Chrome, Safari, Edge, Firefox, Brave, or Vivaldi browsers, you can install the LibKey Nomad extension and find articles effortlessly. It can also be installed in Chrome in your Citrix desktop. Check out our LibKey Nomad LibGuide for more information.
If you need help with this or any other Library resources, please contact us.
March 27, 2024: We’ve recently made a change to what you will need to do when accessing Library resources on campus. If you click a link to a resource in our online catalog, INNOPAC, the E-Books & E-Journals A to Z List, go to one of our Databases, or any LibKey link via our link resolver, you will be asked to log in even if you are on campus.
If you are using a Mac workstation, or click a link to a Library resource on a Windows machine in Firefox, you will see this box asking for your username and password:
Enter your username (the part before the @lsuhsc.edu in your email address) and your current password.
You should not need to login again during the same session as long as you do not clear the history of your browser.
For those on Windows workstations who were used to not logging in to access Library resources, if you click one of our links from Chrome you will not see the above login screen as the credentials you entered to use your workstation will automatically get you into Library resources.
You will also notice a change to the URLs for Library resources. Since we’re now requiring all users to log in regardless of whether they are on or off campus, you can see the addition of our new EZproxy service in the address bar of your browser:
When you see the hyphens and the “lsuhscno.idm.oclc.org” that means you’re going through our EZproxy server. One thing to be careful of, though, is that you cannot copy that link and send it to someone else.
If you have any questions or need any assistance with this or any Library resources, please contact us.
March 14, 2024: We’re moving to a new system that handles logging in to use Library resources. If you’ve bookmarked any links to a book, journal, or database from the Library, those will need to change.
How can I tell if I have an old link? If your bookmarked link starts with https://ezproxy.lsuhsc.edu…, that will no longer work in a couple of weeks.
What do I need to do?Contact us! We can help you change your links. Or, you can use our Off Campus Link Generator to update them yourself. Just be sure to remove the https://ezproxy.lsuhsc.edu/login?url= from the beginning of your link.
What happens if I see this screen?
Don’t worry! Just let us know and we will have the problem fixed. This just happens when a site hasn’t been set up in our new EZproxy service.
Will anything else change? Yes, but for the better! Getting to resources will be more streamlined, and in most cases will be seamless. If you’ve not yet logged into any LSUHSC-NO resources such as Office 365 Mail or something similar, you will just see this page where you need to enter your full LSUHSC-NO email address and password:
I’m trying to log in, but I’m seeing this error. What should I do?
Contact the Help Desk or open a ticket in their Service Desk for assistance. There may be an issue with your account.
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