We have been alerted of a planned RefWorks update on Saturday, May 9th, 2020, starting at 9:00 PM. The update will last for up to 12 hours, and it will affect Legacy RefWorks and (new) RefWorks, RefWorks Citation Manager and Write-n-Cite will be unavailable as well.
Many publishers are adding alternatives to access online resources, and we just want to provide a few tips to help you figure all of this out:
We are here to help you navigate the often confusing world of electronic resources, so don’t hesitate to contact us if you need any help!
Due to current restrictions and recommendations, we are doing our best to add online access to our print books wherever possible. In some instances we have acquired the newer editions, as older editions were not available or just too out of date.
Recently added titles:
Unfortunately, many publishers do not sell their online books to institutions and libraries, preferring students and instructors coordinate access directly through them. Some of those ebooks are available for sale through ebook sellers such as RedShelf and VitalSource, both of which are offering special access during the COVID-19 outbreak.
Please let us know if there is something in particular that you need us to try to acquire, and we will research the availability for institutional access. More information and contact information can be found here: https://www.lsuhsc.edu/library/services/colldev.aspx.
If you are attempting to use any Library resources such as ebooks, journals, or databases, and have gone in through Citrix, you may wonder why you are are being asked to pay or you’re seeing something saying you need a subscription.
Even though you are in Citrix, you may still have to prove to publishers that you have permission to access the resources. Unfortunately, Citrix doesn’t always send that information along, so it’s important you use a link from the Library’s site or create one in order to guarantee you can get to what you should.
One key thing to look for is whether the link you’re following has “ezproxy.lsuhsc.edu” anywhere. If it does, then you’re good to go! If it does not, you may not be able to get to the resource you need. You can fix this, however, by running the link to the resource you need through our magical off campus link maker available here: https://libguides.lsuhsc.edu/openathens/offcampuslink. Then follow these instructions:
If you need help with this or any Library resources, please contact us.
This is just a reminder that all Library electronic resources are available off-campus. We have many walkthroughs that will help you log in wherever you might be:
Know that we are here for you, so if you need any help please contact us.
Louisiana’s statewide 211 network is now answering calls about COVID-19, also known as the coronavirus. This network is best designed and staffed to handle the large volume of calls from Louisiana residents who are concerned and who have questions about the rapidly-spreading virus.
Anyone looking for information about the COVID-19 outbreak can simply dial 211 or text the keyword LACOVID to 898-211 for the most current information about the outbreak as it becomes available.
More information is available on the Louisiana Department of Health website.
Our Serials Librarian, Rebecca Bealer, will be sharing a presentation about using the Library’s resources at this month’s IT Office Hours at the Main Campus as well as the Dental Campus. All LSUHSC-NO Students, Faculty, and Staff are welcomed to attend.
The presentation will include:
If you are interested in attending, but cannot make it in person, the 1:00-2:00 PM Session will be aired live VIA Zoom.
For more information check out the flyer below.
If you tried to log in today to any Library resources from off campus, you will hopefully have noticed that the page looks a little different:
The link to log in via OpenAthens using your LSUHSC-NO e-mail and password is more prominent. If you would prefer to log in using your Library barcode and PIN, click the green bar to expand that option:
If you need help with changing your password, PIN, or anything else, click on the blue Help bar and various options for assistance will appear:
More information about off campus access can be found in a number of places. We have a page with information including a video to help, along with LibGuides about OpenAthens and off campus access. If you have any questions about this or any other Library services, please contact us.
Research poster printing is now available at the Isché Library. This service is free of charge and is funded by the School of Graduate Studies. Please see the webpage linked above for more information or contact email icirc@lsuhsc.edu to submit a poster.
Please submit posters at least 3 business days before they are needed; during high demand times (like before Research Day next month), plan for 4 to 5 days.
Pay Paw services are currently down for maintenance. The maintenance and outage will continue for the next two days.
This temporary Pay Paw outage means that services like printing and copying will be unavailable, along with the ability to add money or pay using your Pay Paw account.
ILLiad, the Library’s ILL service, will be down for scheduled maintenance tonight from 8pm-11pm. We apologize for the inconvenience.
An update to the Citrix has added Chrome as an alternate browser. You will see a shortcut to it on your Citrix desktop as well as in the Windows start menu:
Instructions about installing and using Citrix can be found from the IT Help Desk. One thing to remember, though, is that if you’re using an Apple computer, Citrix works best through Chrome.
INNOPAC, our library system, will not be available starting at 7am on Tuesday, May 21st, and it’s estimated it could be out for up to four hours. This outage means that you will not be able to look up anything through the Library’s online catalog, and the link resolver in all databases will not work as well. There are, however, other options to find the resources you need during this time.
The Discovery/EDS Health search will still function and can help you locate a specific journal, book, or article:
There are many options presented that will still work, but some do rely on the system in order to work. As a result, any options to check the Library’s catalog or to use the WebBridge Link Resolver will not be available. However, particularly in the case of articles, there are many other options that can get you to what you need:
Another option to find a particular ebook or journal is the E-Journals & E-Books A to Z List.
If you need to access any resource when off-campus, you will need to use your LSUHSC-NO e-mail and password through OpenAthens; you will not be able to log in using your Library barcode and PIN while the system is unavailable:
Even though INNOPAC, the Library’s catalog, will not be available, Library staff will have other ways to get to journals and resources during this downtime, so please contact us if you need help.
Our campus is compatible with Eduroam, which can be used when our faculty and students are traveling. Or when visitors who are here from participating campuses.
Eduroam is a global Wi-Fi service enabling connectivity across campuses.
For more information about Eduroam and which campuses are compatible with this service, check out their website.
HTTP access has been disabled on the Libraries’ catalog to better ensure its security. If you type the catalog’s address, innopac.lsuhsc.edu into most browsers, it should default to using HTTPS but if it doesn’t or if you follow an older link that hasn’t been updated, the following message:
Switch to HTTPS if you see this message
Please let us know if you have any problems.
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