We know that the ongoing network problems are frustrating. If you are having difficulty accessing a book or article, please consider reaching out to the Library. We may still be able to assist by guiding you through a workaround or by sending an article if we are able to access it. We may even have resources in our print collection that can help.
Tags: Outage | Library News, Services | Permalink | Comments Off on Difficulty accessing an article? Contact the Library! | Posted Friday, January 6, 2023 by Rowan Marye
ClinicalKey will be performing system maintenance tomorrow morning, August 20th, from 6AM to 8AM our time. They are performing a systems upgrade and our access to materials may be interrupted during that time.
They do apologize for the the inconvenience and thank you for your patience.
With the start of the new semester and the welcoming of new and returning students, we’d like to share a tip that will hopefully make getting your daily work done much easier. When on campus, please make sure to choose LSUHSC-Secure as the WiFi network.
If you somehow connect to Eduroam, LSUHSC-Visitor, or any of the other available networks, you will not be able to access Library resources easily nor print to the PayPaw system. You can also ensure you do not connect to any of these networks by unchecking “Connect automatically” if it is selected.
For those using Macs, you can set LSUHSC-Secure as your preferred network.
UPDATE July 1, 2022: As of early this morning, the problem was fixed and the Library Catalog, logging in with a barcode and PIN, and the link resolver are all working as expected. If you have any trouble or need assistance, please contact us.
ORIGINAL POST June 30, 2022: Due to a problem with our hosting company, the Library Catalog/INNOPAC is currently not available. This outage also affects logging in with a barcode and PIN via EZproxy, as well as some functionality of our link resolver.
This is affecting all customers, and we will update once we have more information.
UPDATE: INNOPAC is back up and running as of 1pm, October 19, 2021. If you encounter any issues, though, please contact us.
At 9am on Tuesday, October 19, 2021, INNOPAC, the Library’s online catalog will not be available for at least six hours. During this time you will also not be able to log into EZproxy using your Library barcode and PIN. The WebBridge Link Resolver is affected by this outage as well.
*Update* the upgrade is complete as of 1:45pm. Thanks for your patience.
The Libraries’ interlibrary loan interface, ILLiad, has a planned upgrade on Tuesday, August 3rd from 12noon-2pm. The software will be unavailable during that window. Thanks for your patience.
The Isché Library has a new Microfiche/Microfilm scanner available for use. It is housed on the 3rd floor near the circulation desk. Material can be scanned to a thumb drive or printed. There is no charge for printing. Please ask at the Circulation Desk for assistance.
If you use any of the ProQuest Databases (Nursing & Allied Health Database, Dissertations & Theses, etc.) off campus, you have probably encountered a problem when you attempt to export or email citations. Proquest requires you to complete a ReCAPTCHA challenge but it cannot be accomplished through our off campus access.
You must create a “My Research” account in ProQuest in order to email or export from the databases while off campus. Creating the account is very easy – only one step. You can even link your RefWorks account to your My Research account for even easier citation exports.
The Library has made a new subject guide meant to help online instructors use library materials in their classes. More information and the subject guide can be found HERE.
If you’re having trouble accessing the videos for NURS 7706, especially when off campus, this might help:
Copy the link to the video you want and paste it in the address bar in a new window in your browser
Copy this phrase: https://ezproxy.lsuhsc.edu/login?url=
Paste that phrase in front of the link to the video you put in the address bar in the other tab in your browser; the new link should look something like https://ezproxy.lsuhsc.edu/login?url=https://accessmedicine.mhmedical.com/…
Hit Enter or Return
Hopefully this will prompt you to log in when needed if off campus.
If you need help with this or any other Library resources, please contact us.
The Collection Development Department is pleased to offer a new online book request form here.
The form is also available on the Collection Development web page where you can find more information about reserves and donations. Feel free to reach out and let us know how we can help you!
We have been alerted of a planned RefWorks update on Saturday, May 9th, 2020, starting at 9:00 PM. The update will last for up to 12 hours, and it will affect Legacy RefWorks and (new) RefWorks, RefWorks Citation Manager and Write-n-Cite will be unavailable as well.