*Edit* 1 pm 8/15/2014
Email notifications are now working as well. ILLiad is back online. Thanks for your patience.
*Edit* 10 am 8/15/2014
All links from the Library webpages to ILLiad should be working. However, email notifications are still down. Hopefully these will be working soon.
*Edit* 5 pm 8/14/2014
Patrons may once again enter ILL requests via the ILL page. The ILL links from the Full-Text button will not work at this moment, however.
ILLiad (the ILL system) will be offline for most of Thursday, August 14th for a system upgrade. We apologize for the inconvenience.
*Edit* 11:10 am and the problem has been fixed!
We noticed at just before 10 am this morning that our catalog, INNOPAC is acting up. Searching by New Orleans Collection by anything besides keyword is giving bad results.
While we work on the issue, please search using keyword only or search by the Entire Collection.
The Library’s WebBridge Link Resolver is currently not available when searching Google Scholar. This problem is affecting all libraries that use WebBridge. When on campus you will not see the “Full-text at LSUHSC-NO” link next to citations nor are you able to add us when configuring off-campus settings through the “Library Links” list.
Until this problem is solved, there are a few options to check whether we have full-text access to a journal, book, or other work referenced in a citation:
- Check the Library’s Catalog for the title of the book or journal
- Use PubMed with the Library’s link resolver for journal citations
- See the WebBridge Link Resolver LibGuide for other sites where the link resolver is available
We will update as soon as we have more information about this problem, but please do not hesitate to contact us if you need any assistance.
We experienced a 15 minute glitch with our main Library webpage. If you are getting error messages when clicking on links from that page. Please refresh your browser (or clear your cache) until you see a date at the bottom of the page of October 3, 2013. That page should work properly.
We apologize for the inconvenience.
Access Emergency is unavailable due to technical difficulties on publisherÔÇÖs site.
We apologize for your inconvenience.
*Access was restored on Friday, October 4th at 11 am *
Update: All Springer LINK journals and books are now working. If you encounter any problems, please contact us.
September 9: We are unable to access any of the journals or books published by Springer that are available through Springer LINK. We are working to have this problem resolved and will update as soon as possible. For a list of affected journals, check this link.
The Springer Protocols, which are hosted on a different platform, are working fine.
MosbyÔÇÖs Nursing Consult is launching two new content areas.?á As a result, the web site will undergo maintenance on Sunday, August 18th from 12:00 am to 6:00 am.?á During this time, the site will be unavailable.?á When MosbyÔÇÖs Nursing Consult relaunches at 6:00 am, you will have access to two new areas in the Calculators & Tools section: Labs & Diagnostics and Scales.
If you encounter problems after the maintenance has been completed, please contact a library staff member and someone will get back to you during regular library hours.
Thanks for your patience while this product is upgraded!
Update: As of June 27th, the link resolver is once again available for use with Scirus.
June 11th: The WebBridge Link Resolver is currently not available through Scirus. The problem is being investigated and will hopefully be fixed soon.
Update: the affected titles are working as of Friday, February 22nd.
We are currently having trouble with all titles we receive from Informa Healthcare for Taylor and Francis. These are among the affected titles:
American Journal of Drug and Alcohol Abuse
Annals of Medicine
Biotechnic and Histochemistry
Current Eye Research
Current Medical Research and Opinion
Experimental Lung Research
Free Radical Research
Issues in Mental Health Nursing
Journal of Asthma
Scandinavian Journal of Gastroenterology
Scandinavian Journal of Infectious Diseases
Scandinavian Journal of Rheumatology
Scandinavian Journal of Urology and Nephrology
You can also check the Electronic Journals List for alternate ways to access these titles in the interim.
We apologize for the inconvenience but hope to have this problem solved soon and our access restored.
Update: as of Wednesday, October 19, the problem has been fixed.
The online back issues of JAMA and all AMA titles (Archives of Neurology, Archives of Internal Medicine, etc.) are currently unavailable. This affects all volumes published before 1998 for all titles on the JAMA Network. This link to the Library’s catalog provides all of the titles affected. In the meantime, we do have the print versions of the affected titles available on the 5th floor of the Library.
Update: as of 11:45am the problem looks to have been solved. However, if you encounter any other troubles, please let us know.
All EBSCOhost databases, including CINAHL, Academic Search Complete, and APA PsycArticles, are currently not working correctly. The pages are displaying without graphics and you cannot access the full-text of articles when browsing titles in the databases. This problem is occurring both on and off-campus, and is affecting all users of EBSCOhost.
What are the changes?áyou will see with this new release?
ScienceDirect: ?á?á?áEffortless access to relevant information thanks to a new design for journal article
and book chapter pages as well as improved user experience for RSS feeds, image
search, and other features.
Scopus: ?á?á?á?á?á?á?á?á?á?á?á?á?á?áEasy updates with Alerts Features functionality improvement.
Please click here to find out the details of the new features per each product.
The downtime ?áis expected to last from?á6:30 AM CST Saturday,?áAugust 25th – 1:30 AM CST, Sunday,?áAugust 26th
If you encounter problems due to this outage please call the circulation desk at 504-856-6100
Update: As of July 17th, this problem is now fixed but if you have any troubles please do not hesitate to contact us.
Access to articles from Slack titles through the WebBridge Link Resolver is not working correctly. The publisher changed the web address for all of their journals, and as a result if you attempt to follow the link for “Slack Incorporated” from the link resolver, you will see a 404 Page not Found error and will be unable to proceed. A note next to these links indicating the problem has been added.
The affected titles are:
- AAOHN Journal
- Journal of Continuing Education in Nursing
- Journal of Gerontological Nursing
- Journal of Nursing Education
- Journal of Pediatric Ophthalmology and Strabismus
- Journal of Psychosocial Nursing and Mental Health Services
- Ophthalmic Surgery and Lasers/Ophthalmic Surgery, Lasers and Imaging
- Psychiatric Annals
- Workplace Health and Safety
Access to these titles through INNOPAC, the Library’s catalog, or the Electronic Journals List is unaffected by this issue. We apologize for the inconvenience, but we are in contact with the publisher and hope the problem will be resolved soon.