UPDATE: August 21, 2025: You may still encounter some issues when accessing articles published prior to 2023 for these three journals. You may be brought to a search result that will lead you to the article, but sometimes this solution does not work as expected. If you need any help getting articles from these or any other journals, contact us.
August 20, 2025: We are aware of an issue affecting linking to International Journal of Oral and Maxillofacial Implants, International Journal of Periodontics and Restorative Dentistry, and International Journal of Prosthodontics when using links from the Library’s link resolver, LibKey Nomad, and BrowZine. This issue affects articles published prior to 2023.
If you try to get to an article using the link resolver, LibKey Nomad, or BrowZine, you will be brought to the main page for Quintessence Publishing or may see a German error page. We have reached out to those who manage LibKey and BrowZine and hope to hear from them soon.
In the meantime, you can use the following links to access the journals directly, after logging in using your LSUHSC-NO email address and current password if prompted to do so:
If you need any assistance with this problem or if you have questions about any other Library resources, contact us.
Tags: BrowZine, LibKey | E-Journal News | Permalink | Comments Off on Issues with some Quintessence Publishing journals when using LibKey or BrowZine for articles prior to 2023 | Posted Wednesday, August 20, 2025 by Rebecca Bealer
August 15, 2025: On Friday, August 15, 2025, starting at 10pm and lasting until Saturday, August 16, 2025 at 5am, EZproxy will be undergoing maintenance. There may be issues when attempting to access resources using Library links and services.
If you do run into a problem when attempting to log into Library resources during this maintenance window, you can try going to those resources that support logging in directly using OpenAthens. A list of those resources that support direct login is available under OpenAthens-native resources: https://libguides.lsuhsc.edu/openathens/resources.
If you have any questions or need any other assistance with Library resources, please contact us.
July 31, 2025: On Friday, August 1, 2025, starting at 5am CDT until approximately 7am CDT, you may experience intermittent outages of many EBSCO products. If you attempt to use Discovery/EDS Health, EBSCO eBooks, any EBSCOhost databases such as CINAHL and Academic Search Complete, and the E-Journals & E-Books A to Z List, you may encounter outages during the morning.
They are performing maintenance on the systems, and everything should be back to normal once the maintenance is complete.
We will be monitoring these products after the maintenance is complete, but reach out to us if you run into any problems.
July 18, 2025: On Sunday, July 20, 2025, starting at 1am and lasting until 12:30pm, EZproxy will be undergoing maintenance. There may be issues when attempting to access resources using Library links and services.
If you do run into a problem when attempting to log into Library resources during this maintenance window, you can try going to those resources that support logging in directly using OpenAthens. A list of those resources that support direct login is available under OpenAthens-native resources: https://libguides.lsuhsc.edu/openathens/resources.
If you have any questions or need any other assistance with Library resources, please contact us.
July 11, 2025: On Friday, July 11, 2025, starting at 3pm until Saturday, July 12, 2025, at 1am, EZproxy will be undergoing maintenance. There may be issues when attempting to access resources using Library links and services.
If you do run into a problem when attempting to log into Library resources during this maintenance window, you can try going to those resources that support logging in directly using OpenAthens. A list of those resources that support direct login is available under OpenAthens-native resources: https://libguides.lsuhsc.edu/openathens/resources.
If you have any questions or need any other assistance with Library resources, please contact us.
LibKey now brings those retracted article alerts to warn you of papers that cite retracted works in the article you’re linking to:
You can still continue to the original article by clicking “Download PDF” or “Article Link.” If you click on the links next to the retracted citations, you will see the summary of why that article was retracted.
These same alerts will display if you choose to use the LibKey.io product to look up articles using DOIs or PMIDs. You can quickly get to articles we have access to by going to https://libkey.io/libraries/935.
If you need help with this or any other Library products, contact us.
UPDATE: July 3, 2025: The issue has been fixed, and you should be able to access all content from Wiley via Library links. Please contact us if you need any additional help.
July 2, 2025: We are currently experiencing issues when accessing journals and books on the Wiley Online Library platform via Library links. You will see a message that the “Website is not accessible via this address” and cannot proceed. This is the same issue we were experiencing with the Cochrane Library until today.
UPDATE: July 2, 2025: The problem has been fixed, and you should be able to access the Cochrane Library via Library links. Contact us if you need any assistance.
June 30, 2025: We are currently experiencing troubles accessing the Cochrane Library via any links from the Library website or other resources. There is an issue with getting to the Cochrane Library via our EZproxy links, and it is affecting many libraries worldwide.
June 24, 2025: The LibKey integration that brought Cabells alerts about problematic and potentially predatory journals will end on June 28, 2025.
We were waiting for additional login functionality to be implemented before we officially announced this new functionality for our LibKey products, but you may have noticed these indicators of a problematic journal:
UPDATE: May 23, 2025: The problem with the Discovery/EDS search box showing an old interface has been fixed, and you should now see the updated version of the Discovery service.
May 22, 2025: If you use the Discovery/EDS search box that’s on a few of our webpages, you may have noticed that the search results appear a bit more cluttered than usual. We experienced some issues with our EBSCOhost databases, and as a result of a fix for that problem, our Discovery/EDS was reverted to an old version of the interface we have not used since October 2022.
UPDATE : May 7, 2025: The problem has been fixed, so all links via the Library’s link resolver should be working as expected. If you want more information about the link resolver and how to easily get from databases to journal articles, be sure to sign up for our Library class on Wednesday, May 28, 2025, at noon: https://www.lsuhsc.edu/library/services/classes.aspx.
UPDATE: May 6, 2025: We are now seeing this issue with Firefox in both Windows and MacOS, as well as Chrome in Windows and MacOS. At present, Safari is the only browser not currently displaying this error.
We will need to open a ticket to have this issue addressed, but if you run into any problems, please contact us.
Original Post:
April 25, 2025: We are aware of an issue that occurs when accessing articles using the Library’s WebBridge link resolver. You may encounter the following error when attempting to link to articles using MacOS (desktop only) and Firefox:
If you click Try Again, you will see the same message. However, you will not see this error in MacOS when using Safari or Chrome.
Please contact us if you need assistance with this or any other Library resources.
UPDATE May 6, 2025: We have identified all affected journals and you should be able to access all journal content using Library links. Contact us if you have any trouble or need any assistance.
May 6, 2025: We are currently experiencing troubles when attempting to access some journals using Library links. There is an issue with a handful of publishers and the IP addresses they use to recognize our users and allow access to our journal subscriptions. As a result, you may not be able to get articles or content from journals and may be asked to pay.
We are currently working through the problem by contacting publishers, but if you run into an instance where you cannot get an article, please contact us.
May 2, 2025: On Sunday, May 4, 2025, starting at 3pm until 9:40pm, EZproxy will be undergoing maintenance. There may be issues when attempting to access resources using Library links and services.
If you do run into a problem when attempting to log into Library resources during this maintenance window, you can try going to those resources that support logging in directly using OpenAthens. A list of those resources that support direct login is available under OpenAthens-native resources: https://libguides.lsuhsc.edu/openathens/resources.
If you have any questions or need any other assistance with Library resources, please contact us, or if you also would like any recommendations on the best films or television shows for your May the 4th celebrations.
April 15, 2025: On Tuesday, April 15, 2025, at 11pm, INNOPAC, the Library Catalog, will be unavailable for approximately 2-3 hours. The outage is necessary for a system update.
The majority of Library resources will still be available during this time.
UPDATE: Monday, March 17, 2025: The issues with accessing all BMJ journals appear to have been resolved for now, so all Library links to content in these journals will work as usual now.
Monday, March 17, 2025: Irish eyes are not smiling on BMJ journals today. There is a problem that is affecting all subscribers’ access to all BMJ journals, both on an off campus. We are currently unable to get to any articles that are hosted on bmj.com sites.
We will update when we have more information. Please contact us if you need assistance with any other Library resources.
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