September 2012

Change to Ovid off-campus access

If Ovid is your database of choice, there is a change that affects using it off-campus. You will still need to use your LSUHSC user i.d. and password whenever you attempt to use Ovid. The change, however, comes after your initial log in: you will then be asked to supply the information for your library account, which includes your name, barcode and PIN.

If you do not have an account or need other information about accessing our resources from off-campus, this page has tutorials and handouts to walk you through the process.

If you have any questions about this change or any of our services, please contact us.

EBSCOhost Off-Campus Access

We’ve received reports of there being some difficulty in accessing EBSCOhost databases from off-campus. In some cases you might see the following screen even after you’ve provided your name, barcode, and PIN when you’re attempting to use a database:

If you do see this screen there is something that can help until the problem is fixed by the folks at EBSCO.

It is best to clear your browser’s cache, including the browsing history and cookies stored for your session. In Firefox you can do this by going to the Tools menu and selecting “Clear Recent History.” On Internet Explorer go to Tools->Internet Options and under the “General” tab there is a button to delete the Browsing History. Unfortunately you will have to start all over again with authenticating and searching the database after you’ve cleared all of this information.

This issue affects all of the EBSCOhost databases including CINAHL, Academic Search Complete, and PsycArticles.

If you encounter any problems, please do not hesitate to contact us.

EBSCOhost databases

Update: as of 11:45am the problem looks to have been solved. However, if you encounter any other troubles, please let us know.

All EBSCOhost databases, including CINAHL, Academic Search Complete, and APA PsycArticles, are currently not working correctly. The pages are displaying without graphics and you cannot access the full-text of articles when browsing titles in the databases. This problem is occurring both on and off-campus, and is affecting all users of EBSCOhost.