Web of Knowledge/Science and EndNote Off-Campus Issues
If you have created a personal account to save references, searches, or to use EndNote through Web of Knowledge or Web of Science, we have discovered that you cannot successfully log in to your account when using a link for off-campus access. When on campus use?áthis link and be sure to not click the link labeled “Off Campus Access.”
If you are off campus, the only way to log in to your Web of Knowledge/Web of Science account is to go through Citrix. Once you’ve opened the web browser from the Desktop, use the on campus link and you will be able to sign in to the account you have set up for Web of Knowledge, Web of Science, and EndNote.
We will update when we have more information about this problem, but please do not hesitate to contact us if you need any assistance.