April 15, 2024: Our old EZproxy server will be shut down in the next few days, and any links that point to it will no longer work. Here are some tips on making sure you will be able to access Library resources:
How can I tell if I have an old link? If you have a bookmarked link or come across a page on a website with a link that starts with https://ezproxy.lsuhsc.edu…, it will no longer work when the old service is deactivated.
What should the new links look like? The new links will need to start with https://lsuhscno.idm.oclc.org/login?url= in order to work correctly going forward.
What do I need to do?Contact us! We can help you change your links. You can also fill out this form to let us know and get assistance changing your links.
April 4, 2024: If you follow the Library’s link to PubMed and then want to e-mail citations, you will see an error message that will not allow you to proceed:
This is caused by the reCAPTCHA that is required to send emails from PubMed not working nicely with our EZproxy system. Since we now require logins on and off campus when following Library links, this will affect more people.
This is also a good opportunity to check and see if you have the LibKey Nomad browser extension installed. When you have this add on, searching PubMed and getting to articles is super easy! If you use Chrome, Safari, Edge, Firefox, Brave, or Vivaldi browsers, you can install the LibKey Nomad extension and find articles effortlessly. It can also be installed in Chrome in your Citrix desktop. Check out our LibKey Nomad LibGuide for more information.
If you need help with this or any other Library resources, please contact us.
March 27, 2024: We’ve recently made a change to what you will need to do when accessing Library resources on campus. If you click a link to a resource in our online catalog, INNOPAC, the E-Books & E-Journals A to Z List, go to one of our Databases, or any LibKey link via our link resolver, you will be asked to log in even if you are on campus.
If you are using a Mac workstation, or click a link to a Library resource on a Windows machine in Firefox, you will see this box asking for your username and password:
Enter your username (the part before the @lsuhsc.edu in your email address) and your current password.
You should not need to login again during the same session as long as you do not clear the history of your browser.
For those on Windows workstations who were used to not logging in to access Library resources, if you click one of our links from Chrome you will not see the above login screen as the credentials you entered to use your workstation will automatically get you into Library resources.
You will also notice a change to the URLs for Library resources. Since we’re now requiring all users to log in regardless of whether they are on or off campus, you can see the addition of our new EZproxy service in the address bar of your browser:
When you see the hyphens and the “lsuhscno.idm.oclc.org” that means you’re going through our EZproxy server. One thing to be careful of, though, is that you cannot copy that link and send it to someone else.
If you have any questions or need any assistance with this or any Library resources, please contact us.
March 14, 2024: We’re moving to a new system that handles logging in to use Library resources. If you’ve bookmarked any links to a book, journal, or database from the Library, those will need to change.
How can I tell if I have an old link? If your bookmarked link starts with https://ezproxy.lsuhsc.edu…, that will no longer work in a couple of weeks.
What do I need to do?Contact us! We can help you change your links. Or, you can use our Off Campus Link Generator to update them yourself. Just be sure to remove the https://ezproxy.lsuhsc.edu/login?url= from the beginning of your link.
What happens if I see this screen?
Don’t worry! Just let us know and we will have the problem fixed. This just happens when a site hasn’t been set up in our new EZproxy service.
Will anything else change? Yes, but for the better! Getting to resources will be more streamlined, and in most cases will be seamless. If you’ve not yet logged into any LSUHSC-NO resources such as Office 365 Mail or something similar, you will just see this page where you need to enter your full LSUHSC-NO email address and password:
I’m trying to log in, but I’m seeing this error. What should I do?
Contact the Help Desk or open a ticket in their Service Desk for assistance. There may be an issue with your account.
March 7, 2024: We are currently moving from one EZproxy service to a new one, and are starting to change links to all books, journals, databases, and resources. This service helps us to tell publishers you should be allowed access to all of the resources we receive.
As we continue this migration, when accessing Library resources that require signing in, links will be doing one of two things until we’ve completed editing all links.
In some cases, you will still hit the traditional EZproxy login page:
In other cases, you will be sent to our new EZproxy system where the login is more streamlined. If you’ve not yet authenticated in your session, when you click a link to one of the Library’s resources, you will see the LSUHSC-NO login where you need to enter your full email address and current password:
If you’ve already logged in during your session, such as to Office 365 Mail, LSUHSC-Secure, or your workstation, when you click a link to a resource in the new EZproxy system, the next thing you will see is the resource and there will not be an intermediate login screen.
With this new EZproxy system, we will no longer support logging in with just your username and password; full email address and current password is the only option. Also, access to Library resources is limited to current students, faculty, residents, and staff.
If you have problems logging into a resource when seeing the purple LSUHSC-NO screen, IT can assist with account issues.
We will update when we have completed this move to the new service, but if you have any questions about this or any other Library resources, please contact us.
UPDATE: February 19, 2024: the problems have been resolved and you should now be able to log into EZproxy using either link.
February 19, 2024: We are currently experiencing issues with the secondary username and password login for EZproxy.
When you see the EZproxy login page, you will only be able to use the first link that will ask for your complete LSUHSC email address and current password:
For those who preferred the login option available through the green bar on the EZproxy login page, that is not working at present.
If you need assistance with this or any other Library resources, please contact us.
UPDATE: The problem appears to be fixed as of 2:45pm 12/11/2023, but if you encounter any problems please contact us.
If you are trying to access a Wiley book or journal with a link that goes through our EZproxy system, those are currently not working correctly. All EZproxy users are experiencing this problem, and it affects links to Wiley titles in the Library’s catalog and the E-Journals & E-Books A to Z List. In all instances, there is a Cloudflare connection check, and the EZproxy links are stalling and will not redirect to the content after logging in.
Until this problem is fixed, you can access Wiley journals and books directly by using OpenAthens.
Next, click on Institutional Login at the bottom right of the box:
Then, click on Sign in with your OpenAthens account:
On the next screen, enter LSU and click on LSU Health Sciences CenterLibrary:
Then you will be able to enter your LSUHSC-NO full e-mail address and current password, after which you can access all of the Wiley titles we have access to through our subscriptions.
If you are attempting to get to an article in a Wiley journal from databases such as PubMed, Scopus, etc., those links appear to be working as expected.
We will update when we have more information about this issue, but if you need any help with this or other Library resources please contact us.
UPDATE: Logging in using an email or via OpenAthens at publishers’ sites is working again.
Wednesday, December 6, 2023: Logging in using your LSUHSC-NO email address to use Library resources is currently unavailable. The OpenAthens service is experiencing an outage, and that is preventing us from using that option both through our EZproxy service and directly at publisher’s websites.
Until this problem is resolved, there is an alternate way to log into Library resources. When you see this screen, click on the green bar:
Then, enter your username (without the @lsuhsc.edu), and your current password in the two boxes:
We will update when we have more information about this problem, but if you need assistance please contact us.
UPDATE: The OpenAthens issue has been resolved, so logging in with emails via EZproxy and directly at publisher sites is working again.
Original Post: There are problems with the OpenAthens service that is preventing using an email to log into Library resources both through EZproxy and directly at publishers’ sites.
They are working on the problem as it is affecting all users, so until that time when you land on the EZproxy login page, expand the green box and enter your username (without the @lsuhsc.edu part) and your current network password:
Please remember barcodes are no longer accepted.
We will update when we have more information, but if you need assistance to get into any Library resources, please contact us.
UPDATE: EZproxy is back up and running. If you run into any problems, contact us.
On Wednesday, June 14, 2023, EZproxy will be unavailable for two to three hours for server maintenance. During this time, links from the Library’s catalog, E-Journals & E-Books AtoZ List, Databases, and most other links from Library resources may not work correctly.
If you are off campus, you can log into many resources directly by using OpenAthens. A list of sites where you can do so and instructions are available on the OpenAthens LibGuide.
If you are on campus, please contact us and we can provide links to resources while the system is unavailable.
As a result of the continuing issues with the LSUHSC-NO networks and systems, it is not possible to log in using a Library barcode and PIN at this time. You can log in using your LSUHSC-NO email and password or your LSUHSC-NO user i.d. and password.
Although the LSUHSC-NO site is finally available again, our EZproxy server has yet to be brought back online, meaning you will run into problems when attempting to get to many of our resources on and off campus. This affects the majority of links to online books and journals in the Library’s catalog and resources on the Databases listings, as well as many links to articles from the WebBridge Link Resolver and LibKey products. We do not have information on when the EZproxy service will be restored.
If you are off campus, you can log into many resources directly by using OpenAthens. A list of sites where you can do so and instructions are available on the OpenAthens LibGuide.
If you are on campus, all links to external sites will not work. We will see what can be done about this.
The Library will reopen on Tuesday, January 3, 2023, so please contact us if you need assistance with getting resources.
If you follow the Library’s link to Dynamed that routes through the EZproxy service, please be advised that images are not showing up for each topic now. This affects accessing Dynamed off campus or when on campus and connected to the LSUHSC-Secure wifi network.
Until this problem is fixed, you can access Dynamed directly using OpenAthens. First, go to https://www.dynamed.com and click on the person icon on the right of the page:
Then, click on the “Sign in now” link:
Next, click “Institutional OpenAthens” at the bottom of the screen:
At the next screen enter “lsu” in box on the right and choose “LSU Health Sciences Center Library” when it appears:
Finally, enter your full LSUHSC-NO e-mail address and current password and you will finally have access to Dynamed!
We will update when we have more information about this problem with Dynamed and EZproxy, but if you need help with this or any other Library resources, contact us.
UPDATE 7: Tuesday, November 2, 2021 afternoon: All EZproxy links to Wiley products are working correctly again.
UPDATE 6: Tuesday, November 2, 2021: We are again experiencing problems accessing Wiley titles via all EZproxy links. Please see our recommendations below for how to access Wiley books and journals directly using OpenAthens.
UPDATE 5 Friday, October 29, 2021: All issues affecting Wiley titles, articles, and PDFs should be resolved. However, if you run into any problems please contact us.
UPDATE 4 Thursday, October 28, 2021: Although linking to Wiley articles is working, you may run into an error when attempting to download a PDF. If you do, please follow our instructions below to access Wiley titles directly using OpenAthens.
UPDATE 3: The problem affecting LibKey product links has been fixed. You should now be able to access all Wiley articles when logging in off campus regardless of which link you use.
UPDATE 2: We are still experiencing issues with LibKey product links. If you are off campus and follow a link to a Wiley article PDF from LibKey Nomad or the link resolver in PubMed, you will not be able to access the article. Please follow the instructions below on how to access articles directly, or contact us if you need assistance.
UPDATE 1: As of Wednesday, October 27, 2021, the issues affecting EZproxy links to Wiley titles has been resolved, but there is a chance it might recur. If you find you are unable to access a Wiley book or journal, please follow the instructions below to log in directly using OpenAthens.
If you are trying to access a Wiley book or journal with a link that goes through our EZproxy system, those are currently not working correctly. All EZproxy users are experiencing this problem, and it affects links to Wiley titles in the Library’s catalog, E-Journals & E-Books A to Z List, our WebBridge Link Resolver, and all LibKey products.
Until this problem is fixed, you can access Wiley journals and books directly by using OpenAthens.
Next, click on Institutional Login at the bottom right of the box:
Then, click on Sign in with your OpenAthens account:
On the next screen, on the right of the screen, enter LSU and click on LSU Health Sciences CenterLibrary:
Then you will be able to enter your LSUHSC-NO full e-mail address and current password, after which you can access all of the Wiley titles we have access to through our subscriptions.
We will update when we have more information about this issue, but if you need any help with this or other Library resources please contact us.
UPDATE: EZproxy is back up and running, so all links to Library resources are functioning both on and off campus again.
Original Post:
We are having trouble with our off campus authentication service EZproxy. Any links from the Library’s catalog, web site, and the E-Journals & E-Books A to Z List are not working at the moment.
For many publishers and resources, you will be able to log in directly using OpenAthens. Please see this page listing sites that support direct log in using your LSUHSC-NO e-mail and password. When you scroll to the bottom of this page, it will show you what you need to do once at those sites to log in.
We will update as soon as we have more information, but if you need assistance please contact us.
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