Services

Difficulty accessing an article? Contact the Library!

We know that the ongoing network problems are frustrating. If you are having difficulty accessing a book or article, please consider reaching out to the Library. We may still be able to assist by guiding you through a workaround or by sending an article if we are able to access it. We may even have resources in our print collection that can help.

Send us a Chat using the chat feature at the bottom of our homepage: https://www.lsuhsc.edu/library/

Email a Reference Librarian at reference@lsuhsc.edu or call us at (504) 568-6100.

For assistance at the Dental School, chat from their page: https://www.lsuhsc.edu/library/information/dental.aspx or email dentlib@lsuhsc.edu or call at (504) 941-8158.

ClinicalKey System Maintenance 8/20

ClinicalKey will be performing system maintenance tomorrow morning, August 20th, from 6AM to 8AM our time. They are performing a systems upgrade and our access to materials may be interrupted during that time.

They do apologize for the the inconvenience and thank you for your patience.

UPDATE: Library Catalog now available

UPDATE July 1, 2022: As of early this morning, the problem was fixed and the Library Catalog, logging in with a barcode and PIN, and the link resolver are all working as expected. If you have any trouble or need assistance, please contact us.

ORIGINAL POST June 30, 2022: Due to a problem with our hosting company, the Library Catalog/INNOPAC is currently not available. This outage also affects logging in with a barcode and PIN via EZproxy, as well as some functionality of our link resolver.

This is affecting all customers, and we will update once we have more information.

PayPaw Service 6/6 & 6/7 – Restored!

*Update 4pm June 7th*

Service has been restored

*Update 4:30pm June 6th*

The maintenance was not complete today. It will be extended through tomorrow Tuesday, June 7th.

On Monday, June 6, the Pharos PayPerPrint service will be taken down for maintenance. The down time is expected to be a full business day.

During this outage, printing will not be available.

The library will be open this weekend if you’d like to get your printing done before the expected maintenance.

UPDATED: System outage Tuesday, October 19, 2021

UPDATE: INNOPAC is back up and running as of 1pm, October 19, 2021. If you encounter any issues, though, please contact us.

At 9am on Tuesday, October 19, 2021, INNOPAC, the Library’s online catalog will not be available for at least six hours. During this time you will also not be able to log into EZproxy using your Library barcode and PIN. The WebBridge Link Resolver is affected by this outage as well.

Please see our other post about accessing resources during this outage.

If you need assistance during this time, please contact us.

ILLiad Upgrade-Complete

*Update* the upgrade is complete as of 1:45pm. Thanks for your patience.

The Libraries’ interlibrary loan interface, ILLiad, has a planned upgrade on Tuesday, August 3rd from 12noon-2pm. The software will be unavailable during that window. Thanks for your patience.

Microfiche/Microfilm Scanner

The Isché Library has a new Microfiche/Microfilm scanner available for use. It is housed on the 3rd floor near the circulation desk. Material can be scanned to a thumb drive or printed. There is no charge for printing. Please ask at the Circulation Desk for assistance.

More ClinicalKey Additions for April

ClinicalKey has released another list of ebooks added to the collection for this month. They are:

Aesthetic Surgery of the Facial Skeleton (Baker, Stephen B.) 1st ed.; New to CK

ASE’s Comprehensive Echocardiography (Lang, Roberto M.) 3rd ed.; New edition

Atlas of Robotic General Surgery (Novitsky, Yuri W.) 1st ed.; New to CK

Local Flaps in Facial Reconstruction (Baker, Shan) 4th ed.; New edition

McDonald and Avery’s Dentistry for the Child and Adolescent (Dean, Jeffrey A.) 11th ed.; New edition

Memory Loss, Alzheimer’s Disease and Dementia (Budson, Andrew E.) 3rd ed.; New edition

The Mental Status Examination Handbook (Mendez, Mario) 1st ed.; ISBN: 9780323694896; New to CK

Netter’s Infectious Disease (Jong, Elaine C.) 2nd ed.; New edition

Pleural Diseases (Sorino, Claudio) 1st ed.; New to CK

Practical Dermatopathology (Rapini, Ronald P.); 3rd ed.; New edition

ClinicalKey Updates for March

Below are the latest additions to our ClinicalKey package:

Aminoff’s Neurology and General Medicine (Aminoff, Michael J.) 6th ed.

Atlas of Endoscopy Imaging in Inflammatory Bowel Disease (Shen, Bo) 1st ed.

Emery’s Elements of Medical Genetics and Genomics (Turnpenny, Peter D.) 16th ed.

Gattuso’s Differential Diagnosis in Surgical Pathology (Reddy, Vijaya B.) 4th ed.

Joint Commission International Accreditation Standards for Hospitals (Joint Commission International) 7th ed.

Larsen’s Human Embryology (Schoenwolf, Gary C.) 6th ed.

Park’s The Pediatric Cardiology Handbook (Park, Myung K.) 6th ed.

Principles and Practice of Lymphedema Surgery (Cheng, Ming-Huei); 2nd ed.

ProQuest email / export problem

If you use any of the ProQuest Databases (Nursing & Allied Health Database, Dissertations & Theses, etc.) off campus, you have probably encountered a problem when you attempt to export or email citations. Proquest requires you to complete a ReCAPTCHA challenge but it cannot be accomplished through our off campus access.

You must create a “My Research” account in ProQuest in order to email or export from the databases while off campus. Creating the account is very easy – only one step. You can even link your RefWorks account to your My Research account for even easier citation exports.

“Using Library Materials in Online Courses” – New Subject Guide

The Library has made a new subject guide meant to help online instructors use library materials in their classes.
More information and the subject guide can be found HERE.

Links to videos for NURS 7706

If you’re having trouble accessing the videos for NURS 7706, especially when off campus, this might help:

• Copy the link to the video you want and paste it in the address bar in a new window in your browser
• Copy this phrase: https://ezproxy.lsuhsc.edu/login?url=
• Paste that phrase in front of the link to the video you put in the address bar in the other tab in your browser; the new link should look something like https://ezproxy.lsuhsc.edu/login?url=https://accessmedicine.mhmedical.com/…
• Hit Enter or Return

Hopefully this will prompt you to log in when needed if off campus.

If you need help with this or any other Library resources, please contact us.

Book request form

The Collection Development Department is pleased to offer a new online book request form here.

The form is also available on the Collection Development web page where you can find more information about reserves and donations. Feel free to reach out and let us know how we can help you!

RefWorks Down This Weekend

We have been alerted of a planned RefWorks update on Saturday, May 9th, 2020, starting at 9:00 PM. The update will last for up to 12 hours, and it will affect Legacy RefWorks and (new) RefWorks, RefWorks Citation Manager and Write-n-Cite will be unavailable as well.

Tips for off campus access to online resources

Many publishers are adding alternatives to access online resources, and we just want to provide a few tips to help you figure all of this out:

• To log into electronic resources off campus, you can use either your LSU Health New Orleans full e-mail address and password or a Library barcode and PIN
  • More information about these accounts are available on our Off Campus Access LibGuide and OpenAthens LibGuide
• All links to resources on the Library’s site are formatted to ask you to log in when needed; this is the preferred way to get to all of our resources
• Many of our online resources support logging in directly at the site using OpenAthens; a list of OpenAthens-native resources is available here
• Some publishers are now offering alternate ways to verify you have access to their content
  • If you are asked to select a federation to find an institution please remember we are part of the OpenAthens Federation
    • We are listed as LSU Health Sciences Center Library with OpenAthens
• If you are searching for articles, LibKey Nomad is a tremendous help to get you to both subscribed and free articles
  • It works with many publishers’ sites and makes getting to articles from PubMed very easy
  • It will ask you to log in when you needed to access articles
  • More information can be found on the LibKey Nomad section of our BrowZine LibGuide

We are here to help you navigate the often confusing world of electronic resources, so don’t hesitate to contact us if you need any help!