UPDATE: Problems with off campus access to Wiley titles

UPDATE 2: We are still experiencing issues with LibKey product links. If you are off campus and follow a link to a Wiley article PDF from LibKey Nomad or the link resolver in PubMed, you will not be able to access the article. Please follow the instructions below on how to access articles directly, or contact us if you need assistance.

UPDATE 1: As of Wednesday, October 27, 2021, the issues affecting EZproxy links to Wiley titles has been resolved, but there is a chance it might recur. If you find you are unable to access a Wiley book or journal, please follow the instructions below to log in directly using OpenAthens.

If you are trying to access a Wiley book or journal with a link that goes through our EZproxy system, those are currently not working correctly. All EZproxy users are experiencing this problem, and it affects links to Wiley titles in the Library’s catalog, E-Journals & E-Books A to Z List, our WebBridge Link Resolver, and all LibKey products.

Until this problem is fixed, you can access Wiley journals and books directly by using OpenAthens.

Start at https://onlinelibrary.wiley.com. When at the Wiley site, click Login/Register on the right of the screen:

Screenshot of journal site

Next, click on Institutional Login at the bottom right of the box:

Screenshot of login box

Then, click on Sign in with your OpenAthens account:

Screenshot of login options

On the next screen, on the right of the screen, enter LSU and click on LSU Health Sciences Center Library:

Screenshot of login screen

Then you will be able to enter your LSUHSC-NO full e-mail address and current password, after which you can access all of the Wiley titles we have access to through our subscriptions.

We will update when we have more information about this issue, but if you need any help with this or other Library resources please contact us.

Hot Water Outage – Saturday Oct 23 & Sunday Oct 24

*Edit* There will be another outage from midnight on Saturday, October 23rd through 7pm on Sunday, October 24th.

On Saturday, October 16th, from 7:00 AM to 7:00 PM, there will be a domestic hot water outage for the Resource Center Building due to scheduled maintenance.  There will be water pressure on the hot water side of faucets but the water will not be hot. Hot water should be returned by Sunday October 17th.

UPDATED: System outage Tuesday, October 19, 2021

UPDATE: INNOPAC is back up and running as of 1pm, October 19, 2021. If you encounter any issues, though, please contact us.

At 9am on Tuesday, October 19, 2021, INNOPAC, the Library’s online catalog will not be available for at least six hours. During this time you will also not be able to log into EZproxy using your Library barcode and PIN. The WebBridge Link Resolver is affected by this outage as well.

Please see our other post about accessing resources during this outage.

If you need assistance during this time, please contact us.

Accessing resources during system outage

INNOPAC, our library system, will not be available starting at 12:45pm on Thursday, November 21st, and it could be out for at least two hours. This outage means that you will not be able to look up anything through the Library’s online catalog, and the link resolver in all databases will not work as well. There are, however, other options to find the resources you need during this time.

The Discovery/EDS Health search will still function and can help you locate a specific journal, book, or article:

There are many options presented that will still work, but some do rely on the system in order to work. As a result, any options to check the Library’s catalog or to use the WebBridge Link Resolver will not be available. However, particularly in the case of articles, there are many other options that can get you to what you need:

Screenshot of database results

Another option to find a particular ebook or journal is the E-Journals & E-Books A to Z List.

If you need to access any resource when off-campus, you will need to use your LSUHSC-NO e-mail and password through OpenAthens; you will not be able to log in using your Library barcode and PIN while the system is unavailable:

Screenshot of login options

In PubMed, you may be able to get to articles directly using the Library’s link resolver even though the system is unavailable. Since we are using the LibKey Link service in conjunction with our link resolver, if a direct link to the PDF of an article is available, then you will bypass our link resolver. However, if this direct link is not possible and our link resolver would be needed in order to find available full-text or get the article through InterLibrary Loan, you will be unable to proceed while the system is down.

You can also use the LibKey Nomad Chrome browser extension to access journals in PubMed or from publishers’ sites. This will be particularly useful in PubMed, as the extension indicates which articles are available through the Library’s subscriptions. However, since the Library’s link resolver will not be available, only those citations that have “Download PDF” or “Article Link” will work during our system outage:

New PubMed with LibKey Nomad extension icons

Even though INNOPAC, the Library’s catalog, will not be available, Library staff will have other ways to get to journals and resources during this downtime, so please contact us if you need help.

Elevated Walkway Closure

From 6:00 PM Friday, October 15th, to 6:00 PM Sunday, October 17th, the section of the Bolivar Street Elevated Walkway between the Allied Health/Nursing Building and the vending machines near the Roman Street Parking Garage, as well as the entire Lions/LSU Clinics Building crossover bridge, will be closed.

The elevated walkway between the Roman Street Garage and the Resource Center Building will remain open. You will still be able to access the Resource Center Building through both the 1st and 2nd floor entrances.

Fixed: EZproxy service up and running again

UPDATE: EZproxy is back up and running, so all links to Library resources are functioning both on and off campus again.

Original Post:

We are having trouble with our off campus authentication service EZproxy. Any links from the Library’s catalog, web site, and the E-Journals & E-Books A to Z List are not working at the moment.

For many publishers and resources, you will be able to log in directly using OpenAthens. Please see this page listing sites that support direct log in using your LSUHSC-NO e-mail and password. When you scroll to the bottom of this page, it will show you what you need to do once at those sites to log in.

We will update as soon as we have more information, but if you need assistance please contact us.

Shot for 100 Program Expanded

The shot for 100 program has been expanded and The LSU Health New Orleans COVID Vaccination Clinic will be participating by holding an event this week!

Location: LSU Health New Orleans COVID Vaccination Clinic
2020 Gravier Street, 1st floor.
Date: Wednesday, October 13th, 2021
Time: from 8:30 a.m. – 4:00 p.m. 
Walk-ins are welcome!

  • Any Louisiana Resident receiving their first shot is eligible and may only participate once.
  • Minors are eligible for the cash incentive but require parental consent to get the vaccine.
  • Individuals will receive a deactivated Visa gift card upon vaccination.
  • After registering online at ShotFor100.com, the card will be loaded with $100.
  • You must first register your gift card to redeem your $100.

Dental Library Re-Open!

The Dental Library reopens today (Monday, October 4th) at 8am and is returning to it’s limited COVID hours of 8am-6pm Monday-Thursday and 8am-5pm on Friday.

The Library still has some damage from Hurricane Ida that will be repaired in the coming months, but all library services and study spaces are available.

October Faculty Publications

A new selection of articles have been added to the Faculty Publications display in the Ische Library. These eight articles, as well as all of the articles in our Faculty Publications database, are authored by at least one member of our research community here at LSUHSC-New Orleans. Each month the Library is proud to present copies of eight of these publications in a rotating display of 16. With the currently changes, we’ve decided to post the publications digitally. Check out the display below:

Publications cited in the Faculty Publications database are harvested weekly from a variety of sources, such as PubMedSCOPUS, and CINAHL, to name a few. In addition to articles they include books, book chapters, papers, editorials, letters to the editor, and meeting abstracts, all authored by at least one member of the LSUHSC-NO community. The database is maintained by Reference Librarian Kathy Kerdolff and will be available to the general public here or via the Library’s webpage. A PDF of a bibliography of this month’s addition is available here. If you have an article you would like us to highlight or if you have any questions regarding the display or the database, you can contact Kathy Kerdolff.

Dental Library Closed

We are still available to help you with research and information needs!

The Dental Library is closed until further notice. We will reopen as soon as possible while the damages caused by Hurricane Ida are being repaired.

The library staff are working at the Ische’ Library and are available to answer your questions and fill materials requests. Please contact us through our email, dentlib@lsuhsc.edu, or chat with us, https://www.lsuhsc.edu/library/information/dental.aspx. You can also call us at 504-568-6100 and ask for a dental staff member.

We will keep you updated with tenative dates for reopening as soon as possible.

October’s Diversity and Inclusivity Book Club Pick

“I’m fundamentally a hopeful person, because I know that decisions made the world as it is and that better decisions can change it. Nothing about our situation is inevitable or immutable, but you can’t solve a problem with the consciousness that created it.”  – Heather McGhee, The Sum of Us: What Racism Costs Everyone and How We Can Prosper Together 

This month the Diversity and Inclusivity Book Club, hosted by the School of Public Health’s Diversity and Inclusivity Committee, will discuss The Sum of Us: What Racism Costs Everyone and How We Can Prosper Together edited by Heather McGhee as its October read.

The Book Club will discuss The Sum of Us on Zoom on Wednesday, October 13th at 12pm. If you’d like to read and take part in the event, the Library provides access to an eBook version through EBSCO, with a limit of one user at a time.

For more about the Diversity and Inclusivity Book Club, including information on next month’s Book Club pick and meeting time, email sphdiversity@lsuhsc.edu.

Fixed: Troubles with direct access to Science via OpenAthens

UPDATE: As of September 15, 2021, you can log in using OpenAthens when accessing Science directly. Please contact us if you are encountering any problems.

Original post:

If you need to get to the journals Science or Science Translational Medicine, please be aware that direct access via OpenAthens is currently unavailable. If you go directly to Science’s new site at https://www.science.org and try to log in using OpenAthens credentials, you will be unable to access any content. You will need to follow links that go through the Library’s EZproxy service in order to get to the full text of these journals. Links from the Library’s catalog, E-Journals & E-Books A to Z List, and our link resolver and LibKey products will route you through the proper channels to access the content.

To get to any articles from Science, please use this link: https://ezproxy.lsuhsc.edu/login?url=https://www.science.org/loi/science. For Science Translational Medicine this link will get you to that journal’s content: https://ezproxy.lsuhsc.edu/login?url=https://www.science.org/loi/stm. You can log in using your LSUHSC-NO e-mail and password by clicking the first link on the page for either title.

If you need assistance with this or any other Library resources, please contact us.

ReOpening – Downtown Library

The Ische Library on the Downtown campus will reopen on Monday, September 13th at 8am and will resume full operation.

The Dental Library will remain closed while remediation from Hurricane Ida occurs.

Library Closure – Hurricane Ida

*Update 2* The Libraries will remain closed the week of September 6th. We hope to announce reopening soon.

*Update* because of the power situation in New Orleans, the Libraries will be closed until September 6th. Hope everyone stayed safe.

In anticipation of Hurricane Ida, the downtown Isché Library will close at 5pm today, Friday, August 27th. Both the Dental and Downtown campuses will be closed Saturday, August 28th through Monday, August 30th.

Hopefully all will be well, and we will reopen on Tuesday, August 31st at 8am at both the Dental and Isché Libraries.

Update: Problems accessing JAMA Network journals off campus

Update: As of Friday, August 27, the error that was preventing access to any JAMA Network journal content from off campus via a Library EZproxy link has been resolved, but we are still seeing odd page displays.

When you follow one of the Library’s link to any JAMA Network title, you may see some icons on page not displaying correctly. Fortunately, the link to download PDFs of articles is displaying properly:

Screenshot of article download options

Until this issue is completely fixed you may encounter other problems, so please don’t hesitate to contact us if you need help. You may also continue to access JAMA Network titles directly via OpenAthens as described below.

Original post:

There is an issue that is affecting all subscribers to titles included in the JAMA Network family of journals when trying to access off campus via EZproxy. For us this means that you will encounter this error message when trying to access any JAMA title off campus from the Library’s Catalog, E-Journals & E-Books A to Z List, EDS Health Discovery service, and any LibKey products:

Screenshot of error message

JAMA Network is aware of the issue and is currently working to resolve it. If you are on campus via a wired connection you will not see this problem, but if you are connected via the LSUHSC-Secure wireless network you will still have this issue although you are on campus. This same issue also extends to any connections via the VPN.

Until it is fixed, you can access JAMA Network journals from off campus by going directly to https://jamanetwork.com/ and logging in via Open Athens.

First, when at the site’s home page, click on “Sign In” to the right of the screen:

Screenshot of sign in page

Then, click the link to “OpenAthens” :

Screenshot of login options

At the next screen, enter “LSU” in the box to the right and then click the link for “LSU Health Sciences Center” :

Screenshot of OpenAthens login options

Then, on the next screen enter your full LSUHSC-NO e-mail address and current password:

Screenshot of ADFS login

If you need any assistance accessing articles from the JAMA Network journals or if you need help with any other Library resources, please contact us.