Fixed: Troubles with direct access to Science via OpenAthens

UPDATE: As of September 15, 2021, you can log in using OpenAthens when accessing Science directly. Please contact us if you are encountering any problems.

Original post:

If you need to get to the journals Science or Science Translational Medicine, please be aware that direct access via OpenAthens is currently unavailable. If you go directly to Science’s new site at and try to log in using OpenAthens credentials, you will be unable to access any content. You will need to follow links that go through the Library’s EZproxy service in order to get to the full text of these journals. Links from the Library’s catalog, E-Journals & E-Books A to Z List, and our link resolver and LibKey products will route you through the proper channels to access the content.

To get to any articles from Science, please use this link: For Science Translational Medicine this link will get you to that journal’s content: You can log in using your LSUHSC-NO e-mail and password by clicking the first link on the page for either title.

If you need assistance with this or any other Library resources, please contact us.

ReOpening – Downtown Library

The Ische Library on the Downtown campus will reopen on Monday, September 13th at 8am and will resume full operation.

The Dental Library will remain closed while remediation from Hurricane Ida occurs.

Library Closure – Hurricane Ida

*Update 2* The Libraries will remain closed the week of September 6th. We hope to announce reopening soon.

*Update* because of the power situation in New Orleans, the Libraries will be closed until September 6th. Hope everyone stayed safe.

In anticipation of Hurricane Ida, the downtown Isché Library will close at 5pm today, Friday, August 27th. Both the Dental and Downtown campuses will be closed Saturday, August 28th through Monday, August 30th.

Hopefully all will be well, and we will reopen on Tuesday, August 31st at 8am at both the Dental and Isché Libraries.

Update: Problems accessing JAMA Network journals off campus

Update: As of Friday, August 27, the error that was preventing access to any JAMA Network journal content from off campus via a Library EZproxy link has been resolved, but we are still seeing odd page displays.

When you follow one of the Library’s link to any JAMA Network title, you may see some icons on page not displaying correctly. Fortunately, the link to download PDFs of articles is displaying properly:

Screenshot of article download options

Until this issue is completely fixed you may encounter other problems, so please don’t hesitate to contact us if you need help. You may also continue to access JAMA Network titles directly via OpenAthens as described below.

Original post:

There is an issue that is affecting all subscribers to titles included in the JAMA Network family of journals when trying to access off campus via EZproxy. For us this means that you will encounter this error message when trying to access any JAMA title off campus from the Library’s Catalog, E-Journals & E-Books A to Z List, EDS Health Discovery service, and any LibKey products:

Screenshot of error message

JAMA Network is aware of the issue and is currently working to resolve it. If you are on campus via a wired connection you will not see this problem, but if you are connected via the LSUHSC-Secure wireless network you will still have this issue although you are on campus. This same issue also extends to any connections via the VPN.

Until it is fixed, you can access JAMA Network journals from off campus by going directly to and logging in via Open Athens.

First, when at the site’s home page, click on “Sign In” to the right of the screen:

Screenshot of sign in page

Then, click the link to “OpenAthens” :

Screenshot of login options

At the next screen, enter “LSU” in the box to the right and then click the link for “LSU Health Sciences Center” :

Screenshot of OpenAthens login options

Then, on the next screen enter your full LSUHSC-NO e-mail address and current password:

Screenshot of ADFS login

If you need any assistance accessing articles from the JAMA Network journals or if you need help with any other Library resources, please contact us.

NLM Databases Retiring

The following National Library of Medicine databases will be retired on September 14, 2021.

(1) HSRProj (Health Services Research Projects in Progress)

(2) HSRR (Health Services and Sciences Research Resources)

(3) HSRIC (Health Services Research Information Central)

(4) PHPartners (Partners in Information Access for Public Health Workforce).

For more information, please see the NLM Technical Bulletin article, Changes in Health Services Research Support at NLM (

Issues with PubMed and myNCBI/PubMed login

If you follow the Library’s link to PubMed where you are asked to log in through EZproxy, please note there is a problem when attempting to log into your myNCBI/PubMed account using the third party/federated logins such as Google and After following the Library’s link to PubMed and then logging into your myNCBI/PubMed account, you will most likely encounter an error message or just a blank screen.

At present, the only login that will work if you use the Library’s link to PubMed is the old NCBI account login, but only if you went through the transition steps before this login option was phased out in June.

Screenshot of login options

If you did not transition this account, you will not be able to create a new one at this time.

Please remember that creating a myNCBI/PubMed account will not grant you access to journals. This account just provides the ability to save searches and create search alerts.

However, if you would like to use your myNCBI/PubMed account and have easy access to articles in journals the Library subscribes to, we recommend the following:

  • Install LibKey Nomad in your browser; it can be used in Chrome, Firefox, and Edge; you can also install LibKey Nomad in Chrome found in your Citrix desktop
  • Go directly to
  • Log in to your myNCBI/PubMed account using the federated method you choose (Google,, etc.)

With these above steps, you will have easy access to full text with LibKey Nomad yet still have the ability to work with your myNCBI/PubMed account.

Additionally, please note that we do not support the Research Institution login at this time. As a result, you will need to use one of the other login options listed for the myNCBI/PubMed account. We will update when there is a change to this.

If you need any help with this or any other Library resources, please contact us.

August Faculty Publications

A new selection of articles have been added to the Faculty Publications display in the Ische Library. These eight articles, as well as all of the articles in our Faculty Publications database, are authored by at least one member of our research community here at LSUHSC-New Orleans. Each month the Library is proud to present copies of eight of these publications in a rotating display of 16. With the currently changes, we’ve decided to post the publications digitally. Check out the display below:

Publications cited in the Faculty Publications database are harvested weekly from a variety of sources, such as PubMedSCOPUS, and CINAHL, to name a few. In addition to articles they include books, book chapters, papers, editorials, letters to the editor, and meeting abstracts, all authored by at least one member of the LSUHSC-NO community. The database is maintained by Reference Librarian Kathy Kerdolff and will be available to the general public here or via the Library’s webpage. A PDF of a bibliography of this month’s addition is available here. If you have an article you would like us to highlight or if you have any questions regarding the display or the database, you can contact Kathy Kerdolff.

Reducing Hours Isché / Staggering Staff Schedules 8/8/2021

The Isché Library will reduce its hours beginning on Sunday, August 8th.

The hours will be
Monday-Thursday 8am – 8pm
Friday 8am – 6pm
Saturday 9:30am – 6pm
Sunday 11:30am – 8pm

These hours will be allow Library staff to better socially distance while also keeping the Library open 7 days per week.

ILLiad Upgrade-Complete

*Update* the upgrade is complete as of 1:45pm. Thanks for your patience.

The Libraries’ interlibrary loan interface, ILLiad, has a planned upgrade on Tuesday, August 3rd from 12noon-2pm. The software will be unavailable during that window. Thanks for your patience.

Microfiche/Microfilm Scanner

The Isché Library has a new Microfiche/Microfilm scanner available for use. It is housed on the 3rd floor near the circulation desk. Material can be scanned to a thumb drive or printed. There is no charge for printing. Please ask at the Circulation Desk for assistance.

Trial for AccessPhysiotherapy through Aug 6

The Department of Physical Therapy has set up a trial of McGraw-Hill’s AccessPhysiotherapy and the F.A. Davis PT ebooks collection through August 6th. For more information see our Trial Access LibGuide.

Bolivar Street Elevated Walkway Closure July

*Edit2* The walkway will be closed again from 6pm on Friday, July 23rd through 6pm Sunday July 25th.

*Edit* The walkway will be closed again from 6pm on Friday, July 16th through 6pm Sunday, July 18th.

The elevated walkway over Bolivar Street will be closed from 6PM Friday, July 9th to 6PM Sunday, July 11th.

During this time, the Resource Center Building and the Library will be accessible from the 1st floor entrance only.

Please plan your visit accordingly.

New Commons Display – Honoring VCAA Moerschbaecher

The Library has created a new display in 3 sections of the Commons cases. The display honors Vice Chancellor of Academic Affairs Joseph M. Moerschbaecher, III, PhD, who spent nearly 40 years of his career at LSUHSC. Dr. M passed away July 1, 2021. He was hired in the Department of Pharmacology in 1983.

Dr. Moerschbaecher helped create the space that is now the Library Commons (2009) and he enjoyed selecting material for the display cases. Many of the medicine bottles in the cases closest to the Library entrance were from his collections.

To learn more, read these online tributes from the SoM Pulse, the LSU Health Newsroom, and

And if you can’t make it over, enjoy a couple of photos:

Display Case
Front Display Honoring Joe Moerschbaecher
display 2
2nd Case Honoring Joe Moerschbaecher

Power On! Ische Library Open!

*EDIT* The power came back on at 10:45am. The Ische Library re-opened at 11:15 am. Fingers crossed that it stays on!

*EDIT* Spoke to soon and jinxed the power. The power to the RCB and the SoN/AH building went out again at 5:30am on Wednesday, the 21st. No estimated repair time at the moment.

Power was restored to the Resource Center Building around 4:30pm on Tuesday, July 20th. The Ische Library will re-open on Wednesday morning at 7:30am. Phew!

Downtown Library Closed – July 20, 2021

*Edit* The latest power restoration is 4pm. The Ische Library will not open today. Hopefully, we’ll be open again tomorrow.

Parts of the downtown campus continue to be without power, including the RCB. The Ische Library will be closed this morning… or until power is restored. The current restoration estimate is 12 noon. Library staff will be working remotely and available via chat/email.

Stay tuned for further developments.